Utility Sales Coordinator (Hybrid) - Manchester, NH
Hubbell Gas Utility Solutions (HGUS), Manchester, NH, United States
Date: Mar 26, 2026
Location: Manchester, NH, US, 03109-5311
Company: Hubbell Incorporated
Job Overview: Customer Service & Project Coordinator – Utility Segment (Hybrid 2 days/week WFH)
What You’ll Do
Serve as the main liaison between Utility Sales/Distributors, Business Development, Hubbell Utility Sales, and cross‑functional Connector/Grounding/Tooling teams to support customer service and project coordination.
Provide utility distributors with pricing and availability updates, order status, and expediting assistance.
Deliver immediate support during STORM season, responding quickly and confidently to urgent customer needs.
Build and maintain strong relationships through proactive daily engagement with customers and internal stakeholders.
Manage assigned customer inquiries from start to finish—troubleshooting issues, coordinating solutions, and streamlining communication.
Collaborate with Operations, Product Management, and Technical Services to resolve challenges and ensure customer requirements are met.
Support Salesforce updates and forecasting activities for major Utility customers and opportunities.
Prepare and distribute documentation, including open order reports, weekly shipment updates, past‑due summaries, and literature updates.
Provide basic technical support with guidance from the Technical Services team.
Perform other duties as assigned to support the team and customer needs.
What will help you thrive in this role?
AS degree in Business, Marketing, Management, or related field (bachelor’s preferred), or 2–4 years of experience in a manufacturing environment using an integrated ERP system (SAP preferred) and Salesforce case management.
Strong analytical skills with advanced Excel proficiency (v‑lookups, pivot tables).
Excellent organization and time‑management skills with the ability to handle multiple priorities in a fast‑paced environment.
Clear and confident communication skills, with the ability to present information effectively across all functions.
Experience leading or participating in cross‑functional projects is a plus.
Hubbell Incorporated is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Job Segment:
Telecom, Telecommunications, ERP, SAP, Technical Support, Technology
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Location: Manchester, NH, US, 03109-5311
Company: Hubbell Incorporated
Job Overview: Customer Service & Project Coordinator – Utility Segment (Hybrid 2 days/week WFH)
What You’ll Do
Serve as the main liaison between Utility Sales/Distributors, Business Development, Hubbell Utility Sales, and cross‑functional Connector/Grounding/Tooling teams to support customer service and project coordination.
Provide utility distributors with pricing and availability updates, order status, and expediting assistance.
Deliver immediate support during STORM season, responding quickly and confidently to urgent customer needs.
Build and maintain strong relationships through proactive daily engagement with customers and internal stakeholders.
Manage assigned customer inquiries from start to finish—troubleshooting issues, coordinating solutions, and streamlining communication.
Collaborate with Operations, Product Management, and Technical Services to resolve challenges and ensure customer requirements are met.
Support Salesforce updates and forecasting activities for major Utility customers and opportunities.
Prepare and distribute documentation, including open order reports, weekly shipment updates, past‑due summaries, and literature updates.
Provide basic technical support with guidance from the Technical Services team.
Perform other duties as assigned to support the team and customer needs.
What will help you thrive in this role?
AS degree in Business, Marketing, Management, or related field (bachelor’s preferred), or 2–4 years of experience in a manufacturing environment using an integrated ERP system (SAP preferred) and Salesforce case management.
Strong analytical skills with advanced Excel proficiency (v‑lookups, pivot tables).
Excellent organization and time‑management skills with the ability to handle multiple priorities in a fast‑paced environment.
Clear and confident communication skills, with the ability to present information effectively across all functions.
Experience leading or participating in cross‑functional projects is a plus.
Hubbell Incorporated is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Job Segment:
Telecom, Telecommunications, ERP, SAP, Technical Support, Technology
#J-18808-Ljbffr