Hybrid IT Service Desk Analyst — First‑Line Support

A global technology company is looking for a Service Desk Analyst to provide first-line IT support in Northampton. The role includes logging and managing incidents and requests, ensuring high customer service levels, and working with service management tools. The ideal candidate will have experience in a client-facing IT environment and be familiar with systems like ServiceNow or Zendesk. In return, benefits include a competitive salary, flexible retirement plans, and wellbeing schemes. #J-18808-Ljbffr