Senior Customer Engagement Specialist — Travel 20-30%

A global engineering firm is seeking a Customer Experience Manager to enhance customer engagement and satisfaction through proactive support and strategic insights. In this role, you will manage customer requests, collaborate with internal teams, and participate in customer meetings to deliver effective solutions. The ideal candidate has over five years of experience in customer service, showcasing exceptional interpersonal and analytical skills, and is adaptable to travel for customer site visits. #J-18808-Ljbffr