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Golf Course Player Services - Waldorf Astoria Orlando

Hilton Worldwide, Inc., Orlando, FL, United States


Job Description

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

Classification:

Full-Time

Shift:

Early AM and MID shifts, starting as early as 6AM and ending as late as 6PM-7PM - must have availability to work weekdays, weekends, and holidays.

Pay:

$9.98 per hour, plus tips and service charge

The Benefits Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Access to your pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing? In Player Services, you would be responsible for providing services to guests patronizing the golf course to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Provide services to guests patronizing the golf course to include, but not limited to, loading and unloading golf bags onto golf carts and cleaning guest clubs before and after round.

Provide additional service to include cleaning and detailing golf cars and the staging/service area, staging golf carts, assisting in the maintenance of the practice facility and maintaining rental club inventory and overnight bag storage.

Greet and welcome guests and respond to guest inquiries in a timely, friendly and efficient manner.

What are we looking for?

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

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