Receptionist - State Farm Agent Team Member
Kimvarnadore, Florida, NY, United States
Front Desk Receptionist – Customer Service & Support (Insurance Agency)
Full Time in Mount Dora, FL
Kim Varnadore State Farm is seeking an organized, outgoing, and customer‑focused Front Desk Receptionist who thrives in an organized environment. This role is perfect for someone who enjoys helping people, staying organized, and confidently handling multiple tasks throughout the day.
As the face of our agency, you will greet customers, manage communication, assist with basic policy updates, and help customers understand billing questions while supporting a high‑performing team. You will be responsible for front office operations, including receiving calls, routing inquiries, scheduling appointments, and maintaining accurate customer records.
Licensing Requirement A Florida 4‑40 Customer Representative license is required for this position. If you are not currently licensed, you must be willing to obtain it; the company provides full guidance and support to help you complete the licensing process, and employment is contingent upon obtaining the license.
Key Responsibilities
Greet customers in person and over the phone with professionalism and energy.
Manage incoming calls, route inquiries, and schedule appointments.
Assist customers with basic policy changes, updates, and documentation.
Explain billing inquiries, payments, and account details clearly and confidently.
Maintain accurate customer records and update the system.
Handle multiple tasks and priorities in a fast‑paced office environment.
Follow up with customers to ensure needs are met and issues are resolved.
Support the team with administrative tasks and day‑to‑day office operations.
Identify opportunities to connect customers with additional products when appropriate.
What We’re Looking For
Highly organized with strong multitasking ability.
Outgoing, friendly, and customer‑focused personality.
Strong communication and problem‑solving skills.
Ability to explain information clearly, especially billing and account details.
Detail‑oriented with strong follow‑through.
Comfortable working in a fast‑paced, team‑oriented environment.
Previous receptionist, administrative, or customer service experience preferred.
Basic computer skills (Microsoft Office, CRM systems).
What We Offer
Competitive base pay ($35,000 – $45,000 per year).
Licensing support and guidance.
Ongoing training and development.
Supportive, team‑oriented work environment.
Opportunity to grow within the agency and insurance industry.
Equal Opportunity Kim Varnadore State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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Kim Varnadore State Farm is seeking an organized, outgoing, and customer‑focused Front Desk Receptionist who thrives in an organized environment. This role is perfect for someone who enjoys helping people, staying organized, and confidently handling multiple tasks throughout the day.
As the face of our agency, you will greet customers, manage communication, assist with basic policy updates, and help customers understand billing questions while supporting a high‑performing team. You will be responsible for front office operations, including receiving calls, routing inquiries, scheduling appointments, and maintaining accurate customer records.
Licensing Requirement A Florida 4‑40 Customer Representative license is required for this position. If you are not currently licensed, you must be willing to obtain it; the company provides full guidance and support to help you complete the licensing process, and employment is contingent upon obtaining the license.
Key Responsibilities
Greet customers in person and over the phone with professionalism and energy.
Manage incoming calls, route inquiries, and schedule appointments.
Assist customers with basic policy changes, updates, and documentation.
Explain billing inquiries, payments, and account details clearly and confidently.
Maintain accurate customer records and update the system.
Handle multiple tasks and priorities in a fast‑paced office environment.
Follow up with customers to ensure needs are met and issues are resolved.
Support the team with administrative tasks and day‑to‑day office operations.
Identify opportunities to connect customers with additional products when appropriate.
What We’re Looking For
Highly organized with strong multitasking ability.
Outgoing, friendly, and customer‑focused personality.
Strong communication and problem‑solving skills.
Ability to explain information clearly, especially billing and account details.
Detail‑oriented with strong follow‑through.
Comfortable working in a fast‑paced, team‑oriented environment.
Previous receptionist, administrative, or customer service experience preferred.
Basic computer skills (Microsoft Office, CRM systems).
What We Offer
Competitive base pay ($35,000 – $45,000 per year).
Licensing support and guidance.
Ongoing training and development.
Supportive, team‑oriented work environment.
Opportunity to grow within the agency and insurance industry.
Equal Opportunity Kim Varnadore State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
#J-18808-Ljbffr