Documentation Specialist II - Salesforce Knowledge Lead

A financial services company is seeking a Documentation Specialist II in Fort Worth, TX to manage and develop operational documentation. The role involves collaborating with various departments to ensure accuracy and compliance in documentation within Salesforce Knowledge. The ideal candidate has an Associate's degree and 2-3 years of experience in technical writing. Strong communication skills and attention to detail are crucial. The position offers a hybrid work model and focuses on enhancing the agent and customer experience. #J-18808-Ljbffr