Services Account Manager
Tenable, Nashville, TN, United States
About Tenable
Tenable® is the Exposure Management company. 44,000 organizations around the world rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. What Makes Tenable a Great Place to Work
Our people are our strength. We build and innovate best‑in‑class cybersecurity solutions while creating a culture of belonging, respect, and excellence. As part of the #OneTenable team, you can partner with passionate talent, receive the support and resources you need, and help create meaningful impact. Your Role
As a Professional Services Account Manager (SAM), you act as the strategic architect of client success. In this overlay role, you partner with the Account Team to identify, investigate, and define high‑impact professional services proposals, translating complex client needs into clear scopes of work and contractual documentation. Your Opportunity
Drive Revenue: Consistently meet or exceed quarterly and annual service sales booking targets. Territory Planning: Partner with sales teams to build and execute measurable territory plans that secure long‑term growth. Forecasting Excellence: Maintain accurate business forecasts to assist Resource Management (RMO) and Delivery teams with capacity planning. Exposure Management Vision: Architect “Exposure” strategies that go beyond simple scanning, showing clients how Tenable One integrates cloud, identity, and assets into a unified risk profile. Technical Blueprinting: Design clear technical roadmaps that illustrate how Tenable solutions integrate seamlessly into a client’s specific network environment. Value Mapping: Align Tenable’s service offerings with client business requirements to ensure maximum ROI and objective achievement. Document Crafting: Lead the creation of professional proposals, Statements of Work (SOWs), and change orders. Cross‑Functional Collaboration: Navigate negotiations by collaborating with Legal, Operations, and Sales to finalize Master Service Agreements (MSAs) and secure purchase orders. Executive Partnership: Act as a trusted advisor for client executives and work with Customer Success to drive service expansion and cross‑selling. Internal Enablement: Empower Sales Managers, Engineers, and CSMs by coaching them on the value and capabilities of our Professional Services. Resource Alignment: Collaborate with Delivery and Partner Managers to identify the best internal or partner resources for every project. Support additional activities as needed to ensure the success of the Professional Services team and the overall organization. What You’ll Need
Industry Tenure: 8+ years in IT or cybersecurity, with at least 5 years in a sales or services‑related role. Proven Track Record: A documented history of achieving or exceeding sales targets, ideally within the professional services sector. Technical Literacy: Deep knowledge of enterprise network security, cloud architecture, and modern infrastructure. Strategic Communication: Ability to lead executive‑level discussions and simplify complex security models into business‑value conversations. Documentation Mastery: Expert‑level skill in developing commercial and technical paperwork, including proposals and client presentations. Project Mindset: Strong skills in issue tracking, triaging, and escalation management to ensure project timelines are met. Education: Bachelor’s degree in an IT‑related field or equivalent professional experience. Compliance Knowledge: Familiarity with information security frameworks and industry best practices. Mobility: Willingness to travel to client sites up to 50%, covering both local and extended territories. Attitude: A “hands‑on” contributor who is comfortable moving between high‑level strategy and tactical execution. Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas at the time of hire or at any point during employment. Compensation & Benefits
Pay range: $137,500—$183,500 USD. Compensation depends on qualifications, skills, competencies, location and experience. Employees may receive variable compensation in addition to base pay, including commission for sales roles and bonuses for non‑sales roles. Tenable offers comprehensive benefits including medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company‑paid holidays; health and wellness events; and community programs. Equal Employment Opportunity Statement
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please review the details. For California residents, the California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please review the details.
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Tenable® is the Exposure Management company. 44,000 organizations around the world rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. What Makes Tenable a Great Place to Work
Our people are our strength. We build and innovate best‑in‑class cybersecurity solutions while creating a culture of belonging, respect, and excellence. As part of the #OneTenable team, you can partner with passionate talent, receive the support and resources you need, and help create meaningful impact. Your Role
As a Professional Services Account Manager (SAM), you act as the strategic architect of client success. In this overlay role, you partner with the Account Team to identify, investigate, and define high‑impact professional services proposals, translating complex client needs into clear scopes of work and contractual documentation. Your Opportunity
Drive Revenue: Consistently meet or exceed quarterly and annual service sales booking targets. Territory Planning: Partner with sales teams to build and execute measurable territory plans that secure long‑term growth. Forecasting Excellence: Maintain accurate business forecasts to assist Resource Management (RMO) and Delivery teams with capacity planning. Exposure Management Vision: Architect “Exposure” strategies that go beyond simple scanning, showing clients how Tenable One integrates cloud, identity, and assets into a unified risk profile. Technical Blueprinting: Design clear technical roadmaps that illustrate how Tenable solutions integrate seamlessly into a client’s specific network environment. Value Mapping: Align Tenable’s service offerings with client business requirements to ensure maximum ROI and objective achievement. Document Crafting: Lead the creation of professional proposals, Statements of Work (SOWs), and change orders. Cross‑Functional Collaboration: Navigate negotiations by collaborating with Legal, Operations, and Sales to finalize Master Service Agreements (MSAs) and secure purchase orders. Executive Partnership: Act as a trusted advisor for client executives and work with Customer Success to drive service expansion and cross‑selling. Internal Enablement: Empower Sales Managers, Engineers, and CSMs by coaching them on the value and capabilities of our Professional Services. Resource Alignment: Collaborate with Delivery and Partner Managers to identify the best internal or partner resources for every project. Support additional activities as needed to ensure the success of the Professional Services team and the overall organization. What You’ll Need
Industry Tenure: 8+ years in IT or cybersecurity, with at least 5 years in a sales or services‑related role. Proven Track Record: A documented history of achieving or exceeding sales targets, ideally within the professional services sector. Technical Literacy: Deep knowledge of enterprise network security, cloud architecture, and modern infrastructure. Strategic Communication: Ability to lead executive‑level discussions and simplify complex security models into business‑value conversations. Documentation Mastery: Expert‑level skill in developing commercial and technical paperwork, including proposals and client presentations. Project Mindset: Strong skills in issue tracking, triaging, and escalation management to ensure project timelines are met. Education: Bachelor’s degree in an IT‑related field or equivalent professional experience. Compliance Knowledge: Familiarity with information security frameworks and industry best practices. Mobility: Willingness to travel to client sites up to 50%, covering both local and extended territories. Attitude: A “hands‑on” contributor who is comfortable moving between high‑level strategy and tactical execution. Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas at the time of hire or at any point during employment. Compensation & Benefits
Pay range: $137,500—$183,500 USD. Compensation depends on qualifications, skills, competencies, location and experience. Employees may receive variable compensation in addition to base pay, including commission for sales roles and bonuses for non‑sales roles. Tenable offers comprehensive benefits including medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company‑paid holidays; health and wellness events; and community programs. Equal Employment Opportunity Statement
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please review the details. For California residents, the California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please review the details.
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