Technical Trainer
CBRE Group, Inc., New Albany, OH, United States
CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.
Job Title: Technical Trainer (telecom/data center)
About the job The incumbent works with a growing team of trainers and Subject Matter Experts within a corporate university team environment and is responsible for delivering training, developing training plans, and partnering with Instructional Designers to create and update training materials. The ideal candidate will be a confident public speaker who is self‑driven to stay up to date on the latest tools and best practices for employee training and performance.
What you will do
Develop and coordinate training schedules
Assess training needs
Conduct employee surveys and interviews
Consult with other trainers, managers, and leadership
Track and compile collected data
Support the conceptualization and development of training materials
Communicate training needs and online resources as appropriate
Create training strategies, initiatives, and materials
Review, test, and provide feedback on training materials
Provide accurate and timely training reports
Facilitate employee training and onboarding using approved materials
Document employee performance and outcomes of training
Coordinate and monitor enrollment, schedules, costs, and equipment
Travel as needed
Maintain training facilities including daily cleaning and setup
What you will need
Must have 5‑7 years field industry experience in the installation of structured cabling – preferably fiber.
Telecommunications Industry Certifications, preferable BICSI.
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Good interpersonal skills and communication with all levels of management
Able to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Able to analyze problems and strategize for better solutions
Professional appearance and demeanor
We welcome all applicants.
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Job Title: Technical Trainer (telecom/data center)
About the job The incumbent works with a growing team of trainers and Subject Matter Experts within a corporate university team environment and is responsible for delivering training, developing training plans, and partnering with Instructional Designers to create and update training materials. The ideal candidate will be a confident public speaker who is self‑driven to stay up to date on the latest tools and best practices for employee training and performance.
What you will do
Develop and coordinate training schedules
Assess training needs
Conduct employee surveys and interviews
Consult with other trainers, managers, and leadership
Track and compile collected data
Support the conceptualization and development of training materials
Communicate training needs and online resources as appropriate
Create training strategies, initiatives, and materials
Review, test, and provide feedback on training materials
Provide accurate and timely training reports
Facilitate employee training and onboarding using approved materials
Document employee performance and outcomes of training
Coordinate and monitor enrollment, schedules, costs, and equipment
Travel as needed
Maintain training facilities including daily cleaning and setup
What you will need
Must have 5‑7 years field industry experience in the installation of structured cabling – preferably fiber.
Telecommunications Industry Certifications, preferable BICSI.
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Good interpersonal skills and communication with all levels of management
Able to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Able to analyze problems and strategize for better solutions
Professional appearance and demeanor
We welcome all applicants.
#J-18808-Ljbffr