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MBA Summer Intern – AI-First Transformation & Value Creation (NYC and Armonk)

IBM Computing, New York, NY, United States


Introduction About the Team

IBM’s AI-First Transformation organization is redefining how a global enterprise operates in an agentic AI era—designing the workflows, operating models, and technology foundations that power the next generation of IBM.

We are the group responsible for architecting IBM’s enterprise-wide transformation agenda, scaling AI solutions, and reimagining how work gets done across thousands of processes. Our mandate is to help IBM become the world’s benchmark AI-first enterprise.

To date, the organization has delivered $4.5B in productivity gains, making IBM a standout performer in the MIT GenAI Divide study, where 95% of enterprises fail to move beyond pilots. IBM is the rare organization successfully scaling AI at material enterprise levels—and this team is at the center of that shift.

This internship sits inside one of IBM’s most strategic transformation engines.

The Role As an AI-First Transformation MBA Intern, you will be a core contributor within the Enterprise Transformation & AI Value Creation organization, working alongside transformation leaders, product strategists, data and AI experts, workflow specialists, and senior stakeholders across IBM.

This role blends:

AI-informed product thinking

Enterprise workflow redesign

Strategic transformation & operating model architecture

Value creation analysis and benchmarking

Technology roadmap & experimentation strategy

You will help accelerate IBM’s transformation by shaping foundational work across processes, platforms, and AI solutions.

What You’ll Gain

Direct experience helping transform one of the world’s most iconic technology companies

Mastery of AI-native workflow design and enterprise operating model transformation

Exposure to critical decision-making forums across IBM

Experience experimenting with and evaluating cutting-edge AI tools and systems

A portfolio of work tied directly to measurable enterprise value—up to $4.5B and growing

A unique skill set at the forefront of AI-first enterprise transformation

If you want to help define the blueprint for the AI-first enterprise, this is the place to do it.

Your role and responsibilities What You’ll Do

Reimagine Enterprise Workflows with AI

Conduct deep workflow assessments across Finance, HR, Procurement, Operations, Sales, and other business domains

Apply zero-based design to create AI-native workflows, not incremental fixes

Identify opportunities for automation, GenAI, agentic systems, and intelligent orchestration

Define future-state operating models and transformation playbooks

Advance AI Product Strategy & Experimentation

Evaluate prototypes, tools, and platforms being developed or tested across IBM

Lead or support experiments that test feasibility, scalability, and workflow integration

Support design of MVPs and contribute to readiness assessments for scale

Shape recommendations for build, integrate, or enhance decisions

Build Technology & Transformation Roadmaps

Integrate business needs with data, infrastructure, and platform capabilities

Translate cross-functional input into clear technology and AI enablement plans

Develop multi-quarter transformation roadmaps across domains

Engage with AI governance, risk, and prioritization mechanisms

Quantify Value Creation (Transformation & ROI)

Develop value hypotheses and financial models for high-impact AI deployments

Track KPIs and build tooling for visibility into impact and adoption

Support prioritization decisions tied to enterprise value

Prepare executive‑caliber materials for leadership forums

Collaborate with Senior Stakeholders Across IBM

Work closely with leaders across business units, technology groups, and transformation teams

Create clear, insight-driven deliverables for executive reviews

Participate in cross-functional sprints and enterprise transformation workstreams

Help communicate transformation strategy and operating model shifts across IBM

Required technical and professional expertise Who You Are You are a high-performing MBA candidate drawn to the intersection of AI, strategy, product, and enterprise transformation.

You may have experience in:

Strategy, transformation, or operations

Technology, product development, or analytics

Finance, value creation, or operating model design

AI, automation, or workflow modernization

How You Think

You thrive in ambiguity and design from first principles

You communicate with structure, clarity, and executive-level precision

You understand how systems, people, and technology interact

You operate with high ownership, intellectual curiosity, and a bias for impact

This internship is ideal for students who have completed the first year of their MBA program and are aspiring to leadership careers in AI, transformation, product, operations, or enterprise strategy.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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