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Senior Experience Strategy Lead

M&T Bank, Baltimore, MD, United States


A leading financial institution is seeking a Lead Experience Strategist to drive transformative solutions through human-centered design. This role entails developing and implementing cross-functional approaches to problem-solving, conducting complex analysis, and collaborating with diverse teams. Candidates should possess significant experience in service design, project management skills, and the ability to mentor others. This position follows a hybrid work model, requiring onsite presence four days a week in Baltimore, MD, with travel expected once a month. #J-18808-Ljbffr