Product Manager II- Business Credit Cards
Fairygodboss, Cleveland, OH, United States
Product Manager II- Business Credit Cards at PNC Financial Services Group summary:
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager II within PNC’s Retail Lending organization, you will be based in Pittsburgh or Philadelphia, PA; Wilmington, DE; Cleveland, OH; Kalamazoo, MI; or Charlotte, NC.
Responsibilities
Assist with execution of strategic initiatives on the Business Credit Card Roadmap, inclusive of building out key foundational experiences as well as revenue‑driven projects
Assist with building out business cases to support discretionary and revenue‑driven projects
Management and organization of product development backlog
Building project plans to support the execution of initiatives as well as participation in process mapping, journey mapping and control reviews
Review, analyze and may be responsible for leading initiatives related to the selection, design, development and promotion of new or existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience
Participates in customer focused quality assessments and improvement processes; leverages knowledge of emerging technologies to develop a business case, business plan and roll‑out for less complex products or initiatives through all applicable channels
Analyzes product, technology, and market trends and third party requirements as necessary, to develop and design innovative features of new and/or existing products or enhancements. Manages the development, production, roll‑out, pricing or promotion of less complex products or initiatives, and recognizes, anticipates and resolves operational and process problems that arise
Works with internal and external partners including sales, marketing, digital channel delivery, and may participate in client‑facing activities throughout the product lifecycle; supports risk management, compliance, and audit needs as necessary
Monitors and analyzes business results of recently introduced or existing products, coordinates reporting, and may recommend modifications to improve results; drives business, financial and customer experience results for less complex products and initiatives and recommends modifications in product features and/or marketing to improve results
Qualifications
Desired: University / college degree, with 3+ years of relevant / direct industry experience; certifications desired, but in lieu of a degree a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered
Knowledge, skill and ability: Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Producing Results, Solutions Development
Preferred Skills: Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Bachelor’s degree required; no specific certifications or licenses required
Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, including select programs fully paid, a robust wellness program with financial incentives, and paid time off (maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level).
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email or call “Workday”. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Keywords Business credit cards, Product manager, Card product roadmap, Financial services product, Business case development, Backlog management, Risk and compliance, Cross‑functional collaboration
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Responsibilities
Assist with execution of strategic initiatives on the Business Credit Card Roadmap, inclusive of building out key foundational experiences as well as revenue‑driven projects
Assist with building out business cases to support discretionary and revenue‑driven projects
Management and organization of product development backlog
Building project plans to support the execution of initiatives as well as participation in process mapping, journey mapping and control reviews
Review, analyze and may be responsible for leading initiatives related to the selection, design, development and promotion of new or existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience
Participates in customer focused quality assessments and improvement processes; leverages knowledge of emerging technologies to develop a business case, business plan and roll‑out for less complex products or initiatives through all applicable channels
Analyzes product, technology, and market trends and third party requirements as necessary, to develop and design innovative features of new and/or existing products or enhancements. Manages the development, production, roll‑out, pricing or promotion of less complex products or initiatives, and recognizes, anticipates and resolves operational and process problems that arise
Works with internal and external partners including sales, marketing, digital channel delivery, and may participate in client‑facing activities throughout the product lifecycle; supports risk management, compliance, and audit needs as necessary
Monitors and analyzes business results of recently introduced or existing products, coordinates reporting, and may recommend modifications to improve results; drives business, financial and customer experience results for less complex products and initiatives and recommends modifications in product features and/or marketing to improve results
Qualifications
Desired: University / college degree, with 3+ years of relevant / direct industry experience; certifications desired, but in lieu of a degree a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered
Knowledge, skill and ability: Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Producing Results, Solutions Development
Preferred Skills: Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Bachelor’s degree required; no specific certifications or licenses required
Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, including select programs fully paid, a robust wellness program with financial incentives, and paid time off (maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level).
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email or call “Workday”. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Keywords Business credit cards, Product manager, Card product roadmap, Financial services product, Business case development, Backlog management, Risk and compliance, Cross‑functional collaboration
#J-18808-Ljbffr