Senior Insights Director
1000heads, Chicago, IL, United States
The Insights team at 1000heads is evolving into a next-generation intelligence function that blends data science, AI-driven analytics, and cultural insight to decode what matters most to audiences and brands. We are seeking a Senior Insights Director to lead this transformation, ensuring best-in-class insights today while actively shaping how insights are generated, scaled, and applied across the agency and its clients.
This is a role that goes beyond traditional analytics. You will embed AI, automation, and advanced methodologies into our workflows, unlocking faster, deeper, and more predictive insights—from machine‑learning‑enhanced social listening to AI-assisted storytelling and foresight modeling. Your influence will reach across Strategy, Creative, and Technology, ensuring insights are not just reactive, but predictive, generative, and central to innovation.
Responsibilities
Leadership & Vision
Define and lead the future vision of Insights at 1000heads, with a strong emphasis on AI, automation, and innovation.
Act as a thought leader internally and externally on AI-driven insights, data innovation, and emerging methodologies.
Build a culture of experimentation, curiosity, and continuous evolution within the Insights team.
AI & Innovation
Identify, implement, and scale AI-powered tools and methodologies such as NLP, machine learning, predictive analytics, and generative AI.
Develop automated and scalable insights frameworks that reduce manual effort and increase speed to insight.
Lead the integration of AI into social listening, audience segmentation, trend forecasting, and reporting.
Partner with Strategy and Technology teams to prototype and deploy new capabilities.
Stay ahead of industry advancements and translate them into practical, client-ready solutions.
Insights & Strategy
Elevate the role of insights from reporting to strategic foresight and decision-making.
Design and implement advanced measurement frameworks that connect social, digital, and business impact.
Deliver compelling, story-driven outputs powered by both human and AI-augmented analysis.
Translate complex data into clear, actionable narratives that inspire creative and strategic direction.
Team Leadership
Management and mentorship of the Insights team and distribution of workload.
Build and implement workflows and processes within the team.
Monitor work allocation and mode of working; mentoring and supporting the team members.
Complete performance reviews and create clear roles and goals for team members.
Devise, implement and manage training for the Insights Team and wider agency.
Promote positivity and a motivated, entrepreneurial working culture.
Client & Commercial Impact
Act as a senior client partner on innovation in insights and measurement.
Lead pitches and proposals with a differentiated, future-forward insights offering.
Develop new products and services that position 1000heads as a leader in AI-powered insights.
Represent the agency at industry events, contributing to thought leadership and brand visibility.
Requirements
This is a hybrid role, with 2 days per week in office required. You must reside in one of our US office locations: New York, Los Angeles, Chicago, or Miami.
10+ years of experience in insights, analytics, or strategy, preferably within an agency or consultancy.
Proven track record of building or transforming insights capabilities, especially incorporating AI or advanced analytics.
Strong understanding of AI and machine learning applications in marketing and insights, including NLP, predictive modeling, and generative AI.
Experience with data tools and programming languages such as SQL, Python, or R is preferred.
Demonstrated ability to translate emerging technologies into real business and client impact.
Expertise in social media platforms (e.g., Meta, LinkedIn, TikTok, X), web analytics tools (e.g., Google Analytics, Adobe Analytics), and data visualization software (e.g., Tableau, Power BI).
Have an understanding of social media and its impact on brand.
Exceptional storytelling skills with the ability to connect data, culture, and strategy.
Experience leading and developing high-performing, multidisciplinary teams.
Strong commercial acumen and experience contributing to new business growth.
Benefits
Medical, dental, vision, and more.
Generous time‑off package, including the last week of the year.
401(k) & Roth retirement investment options with employer match after one year.
Gym and professional development stipends.
Culture Club with monthly activities like sports, games and happy hours.
DEI Council and Employee Resource Groups.
Commute and parking benefits.
Wellness program that focuses on mental, physical and financial employee wellness.
And much more!
Salary Range $150,000 – $170,000 per year.
1000heads is an Equal Opportunities Employer, committed to promoting an inclusive environment that celebrates and promotes diversity. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
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This is a role that goes beyond traditional analytics. You will embed AI, automation, and advanced methodologies into our workflows, unlocking faster, deeper, and more predictive insights—from machine‑learning‑enhanced social listening to AI-assisted storytelling and foresight modeling. Your influence will reach across Strategy, Creative, and Technology, ensuring insights are not just reactive, but predictive, generative, and central to innovation.
Responsibilities
Leadership & Vision
Define and lead the future vision of Insights at 1000heads, with a strong emphasis on AI, automation, and innovation.
Act as a thought leader internally and externally on AI-driven insights, data innovation, and emerging methodologies.
Build a culture of experimentation, curiosity, and continuous evolution within the Insights team.
AI & Innovation
Identify, implement, and scale AI-powered tools and methodologies such as NLP, machine learning, predictive analytics, and generative AI.
Develop automated and scalable insights frameworks that reduce manual effort and increase speed to insight.
Lead the integration of AI into social listening, audience segmentation, trend forecasting, and reporting.
Partner with Strategy and Technology teams to prototype and deploy new capabilities.
Stay ahead of industry advancements and translate them into practical, client-ready solutions.
Insights & Strategy
Elevate the role of insights from reporting to strategic foresight and decision-making.
Design and implement advanced measurement frameworks that connect social, digital, and business impact.
Deliver compelling, story-driven outputs powered by both human and AI-augmented analysis.
Translate complex data into clear, actionable narratives that inspire creative and strategic direction.
Team Leadership
Management and mentorship of the Insights team and distribution of workload.
Build and implement workflows and processes within the team.
Monitor work allocation and mode of working; mentoring and supporting the team members.
Complete performance reviews and create clear roles and goals for team members.
Devise, implement and manage training for the Insights Team and wider agency.
Promote positivity and a motivated, entrepreneurial working culture.
Client & Commercial Impact
Act as a senior client partner on innovation in insights and measurement.
Lead pitches and proposals with a differentiated, future-forward insights offering.
Develop new products and services that position 1000heads as a leader in AI-powered insights.
Represent the agency at industry events, contributing to thought leadership and brand visibility.
Requirements
This is a hybrid role, with 2 days per week in office required. You must reside in one of our US office locations: New York, Los Angeles, Chicago, or Miami.
10+ years of experience in insights, analytics, or strategy, preferably within an agency or consultancy.
Proven track record of building or transforming insights capabilities, especially incorporating AI or advanced analytics.
Strong understanding of AI and machine learning applications in marketing and insights, including NLP, predictive modeling, and generative AI.
Experience with data tools and programming languages such as SQL, Python, or R is preferred.
Demonstrated ability to translate emerging technologies into real business and client impact.
Expertise in social media platforms (e.g., Meta, LinkedIn, TikTok, X), web analytics tools (e.g., Google Analytics, Adobe Analytics), and data visualization software (e.g., Tableau, Power BI).
Have an understanding of social media and its impact on brand.
Exceptional storytelling skills with the ability to connect data, culture, and strategy.
Experience leading and developing high-performing, multidisciplinary teams.
Strong commercial acumen and experience contributing to new business growth.
Benefits
Medical, dental, vision, and more.
Generous time‑off package, including the last week of the year.
401(k) & Roth retirement investment options with employer match after one year.
Gym and professional development stipends.
Culture Club with monthly activities like sports, games and happy hours.
DEI Council and Employee Resource Groups.
Commute and parking benefits.
Wellness program that focuses on mental, physical and financial employee wellness.
And much more!
Salary Range $150,000 – $170,000 per year.
1000heads is an Equal Opportunities Employer, committed to promoting an inclusive environment that celebrates and promotes diversity. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
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