Housing Specialist
ACR Health, Watertown, NY, United States
Job Title:
Housing Specialist
- Two Openings Dept :
Family, Education & Support Services Reports to :
Housing Coordinator Employment Status:
Full-Time (35 hours/week) FLSA Status : Non-Exempt Salary Range:
$22.00 – $24.00 hourly Location : Syracuse, NY & Watertown, NY Position Summary:
The Housing Specialist works directly with individuals and families facing housing instability, assisting them in finding and securing appropriate affordable housing. This role conducts needs assessments, identifies options, navigates applications, advocates for clients, and connects them with support services to maintain stable housing. Authority and Independence The Housing Specialist works under general supervision and exercises independent judgment within established policies. The role requires maintaining confidentiality, conducting home visits, advocating with landlords, managing client service plans, and handling crisis intervention with cultural sensitivity and professionalism. Minimum Qualifications Education and Experience Associate’s degree in health, human services, or related field; OR three years direct client services in nonprofit social service agency serving diverse populations (e.g., persons of color, LGBTQ+, PWUD, mental illness, homelessness, chronic illness). Preferred: Experience in housing services and working with individuals at risk of/experiencing homelessness.
Skills and Competencies Cultural/linguistic competence; sensitivity to HIV/AIDS, chronic illness, LGBTQ+, communities of color, PWUD, marginalized groups. Strong communication, documentation, advocacy skills; knowledge of community-based work and partner collaboration. Moderate-excellent tech skills: Microsoft Office Suite, Adobe Acrobat, web-based systems. Dedication to ACR Health’s mission, vision, values; strict HIPAA/Article 27-F confidentiality adherence.
Other Requirements Valid New York State driver’s license. Reliable access to a vehicle with current insurance for workrelated travel, training, outreach, and occasional client transport (personal ownership not required). Successful completion of required background screenings, including Medicaid/OMIG checks. Ability to work occasional evenings and weekends is required for meetings, workshops, outreach, and events
Primary Responsibilities Maintain confidentiality per Article 27-F, HIPAA, ACR Health policies; protect agency data/HIV Confidentiality Law. Complete/update Housing Risk Assessments; secure affordable permanent housing applications. Assist with housing benefits recertification paperwork, income maintenance, essential needs. Help clients maximize housing tenure: financial/household management, ADLs, lease compliance, crisis intervention, eviction prevention. Advocate/mediate with landlords; conduct monthly home visits, quarterly reassessments. Develop service plans with clients, Care Managers, providers; coordinate case conferences/referrals. Maintain accurate stats/records; prepare monthly/program reports; submit documentation timely. Provide crisis intervention; participate in agency case conferences; re-evaluate care plans regularly. Stay current on Medicaid Redesign Team regulations; attend required training. Perform other duties as assigned by Housing Coordinator, CPO, or CEO.
Benefits Benefits eligibility varies based on employment status and hours worked and may include: Comprehensive medical, dental, and vision coverage. Generous paid time off and holiday pay Life Insurance. 403(b) retirement savings plan with agency contributions. Employee Assistance Program (EAP)
Disclaimer:
This job description provides an overview of primary duties and responsibilities. It is not exhaustive; additional consistent tasks may be assigned. Salary/Compensation: $22.00 - $24.00 per hour recblid o8qzsebgfmeyyoi55y5c3r74lo5jp2
Housing Specialist
- Two Openings Dept :
Family, Education & Support Services Reports to :
Housing Coordinator Employment Status:
Full-Time (35 hours/week) FLSA Status : Non-Exempt Salary Range:
$22.00 – $24.00 hourly Location : Syracuse, NY & Watertown, NY Position Summary:
The Housing Specialist works directly with individuals and families facing housing instability, assisting them in finding and securing appropriate affordable housing. This role conducts needs assessments, identifies options, navigates applications, advocates for clients, and connects them with support services to maintain stable housing. Authority and Independence The Housing Specialist works under general supervision and exercises independent judgment within established policies. The role requires maintaining confidentiality, conducting home visits, advocating with landlords, managing client service plans, and handling crisis intervention with cultural sensitivity and professionalism. Minimum Qualifications Education and Experience Associate’s degree in health, human services, or related field; OR three years direct client services in nonprofit social service agency serving diverse populations (e.g., persons of color, LGBTQ+, PWUD, mental illness, homelessness, chronic illness). Preferred: Experience in housing services and working with individuals at risk of/experiencing homelessness.
Skills and Competencies Cultural/linguistic competence; sensitivity to HIV/AIDS, chronic illness, LGBTQ+, communities of color, PWUD, marginalized groups. Strong communication, documentation, advocacy skills; knowledge of community-based work and partner collaboration. Moderate-excellent tech skills: Microsoft Office Suite, Adobe Acrobat, web-based systems. Dedication to ACR Health’s mission, vision, values; strict HIPAA/Article 27-F confidentiality adherence.
Other Requirements Valid New York State driver’s license. Reliable access to a vehicle with current insurance for workrelated travel, training, outreach, and occasional client transport (personal ownership not required). Successful completion of required background screenings, including Medicaid/OMIG checks. Ability to work occasional evenings and weekends is required for meetings, workshops, outreach, and events
Primary Responsibilities Maintain confidentiality per Article 27-F, HIPAA, ACR Health policies; protect agency data/HIV Confidentiality Law. Complete/update Housing Risk Assessments; secure affordable permanent housing applications. Assist with housing benefits recertification paperwork, income maintenance, essential needs. Help clients maximize housing tenure: financial/household management, ADLs, lease compliance, crisis intervention, eviction prevention. Advocate/mediate with landlords; conduct monthly home visits, quarterly reassessments. Develop service plans with clients, Care Managers, providers; coordinate case conferences/referrals. Maintain accurate stats/records; prepare monthly/program reports; submit documentation timely. Provide crisis intervention; participate in agency case conferences; re-evaluate care plans regularly. Stay current on Medicaid Redesign Team regulations; attend required training. Perform other duties as assigned by Housing Coordinator, CPO, or CEO.
Benefits Benefits eligibility varies based on employment status and hours worked and may include: Comprehensive medical, dental, and vision coverage. Generous paid time off and holiday pay Life Insurance. 403(b) retirement savings plan with agency contributions. Employee Assistance Program (EAP)
Disclaimer:
This job description provides an overview of primary duties and responsibilities. It is not exhaustive; additional consistent tasks may be assigned. Salary/Compensation: $22.00 - $24.00 per hour recblid o8qzsebgfmeyyoi55y5c3r74lo5jp2