Regional Director
Portico PM, Dallas, TX, United States
Portico has an amazing opportunity to join our team as a
Regional Director!
This position will be supporting operations in our Dallas/Fort Worth region.
Job Summary The Regional Director is responsible for overseeing the operational and financial performance of a portfolio of multifamily communities within an assigned geographic region. This role provides leadership to Community Managers, drives portfolio financial results, ensures operational consistency, and partners with corporate teams to execute company strategies. The Regional Director plays a critical role in maximizing asset value, occupancy, revenue, and resident satisfaction.
Key Responsibilities Portfolio Leadership & Team Development
Recruit, hire, train, coach, and develop Community Managers
Provide performance feedback, evaluations, and corrective action as needed
Approve compensation, bonuses, and incentive recommendations
Facilitate regular Community Manager meetings and leadership training
Partner with Human Resources on employee relations and staffing decisions
Financial Performance & Asset Management
Oversee annual budgeting, forecasting, and business planning for the portfolio
Review and analyze financial statements, general ledger activity, variances, delinquencies, and write-offs
Drive revenue optimization, expense control, and budget compliance
Approve capital expenditures, service contracts, and major purchases per company policy
Participate in monthly financial review meetings with executive and corporate leadership
Operations Oversight
Ensure consistent execution of company policies, procedures, and operating standards
Conduct regular community inspections focused on operations, leasing, maintenance, curb appeal, and safety
Support lease-ups, new developments, and acquisitions through operational guidance
Ensure data accuracy, reporting compliance, and timely completion of required documentation
Provide leadership support during emergencies and critical operational issues
Leasing, Marketing & Revenue Strategy
Provide strategic guidance on leasing performance, renewals, pricing, concessions, and occupancy strategies
Monitor leasing reports, market surveys, shopping reports, and call evaluations
Identify underperforming communities and lead corrective action plans
Partner with marketing leadership on advertising and outreach strategies
Maintenance & Capital Oversight
Oversee maintenance operations to ensure service standards, unit turns, preventative maintenance, and curb appeal
Approve capital projects, vendors, and contractors and ensure insurance and safety compliance
Partner with regional maintenance leadership to ensure quality, efficiency, and budget adherence
Resident Experience & Customer Service
Ensure a high level of customer service across all communities
Assist with escalated resident concerns and grievance resolution
Ensure consistent enforcement of community policies and service standards
Collaboration & Special Projects
Partner with corporate teams including Operations, Marketing, HR, Accounting, Construction, and IT
Maintain productive relationships with vendors and external partners
Lead and support special projects and strategic initiatives as assigned
Qualifications Experience & Education
4+ years of property management or related business experience required
Prior multi-site or regional leadership experience preferred
Bachelor’s degree required; MBA or Master’s degree preferred or equivalent experience
Skills & Competencies
Strong leadership, coaching, and people management skills
Advanced financial acumen with experience managing budgets and portfolio performance
Excellent communication, presentation, and relationship-building abilities
Ability to manage multiple priorities in a fast-paced, multi-site environment
High level of professionalism, discretion, and accountability
Proficiency with Microsoft Word, Excel, and property management software (OneSite, Yardi, or similar preferred)
Physical & Work Requirements
Ability to travel regularly within assigned region
Ability to stand, walk, climb stairs, and lift up to 30 pounds
Work indoors and outdoors in varying weather conditions
High-responsibility role with frequent deadlines and financial accountability
Work may occur in pet-friendly environments
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
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Regional Director!
This position will be supporting operations in our Dallas/Fort Worth region.
Job Summary The Regional Director is responsible for overseeing the operational and financial performance of a portfolio of multifamily communities within an assigned geographic region. This role provides leadership to Community Managers, drives portfolio financial results, ensures operational consistency, and partners with corporate teams to execute company strategies. The Regional Director plays a critical role in maximizing asset value, occupancy, revenue, and resident satisfaction.
Key Responsibilities Portfolio Leadership & Team Development
Recruit, hire, train, coach, and develop Community Managers
Provide performance feedback, evaluations, and corrective action as needed
Approve compensation, bonuses, and incentive recommendations
Facilitate regular Community Manager meetings and leadership training
Partner with Human Resources on employee relations and staffing decisions
Financial Performance & Asset Management
Oversee annual budgeting, forecasting, and business planning for the portfolio
Review and analyze financial statements, general ledger activity, variances, delinquencies, and write-offs
Drive revenue optimization, expense control, and budget compliance
Approve capital expenditures, service contracts, and major purchases per company policy
Participate in monthly financial review meetings with executive and corporate leadership
Operations Oversight
Ensure consistent execution of company policies, procedures, and operating standards
Conduct regular community inspections focused on operations, leasing, maintenance, curb appeal, and safety
Support lease-ups, new developments, and acquisitions through operational guidance
Ensure data accuracy, reporting compliance, and timely completion of required documentation
Provide leadership support during emergencies and critical operational issues
Leasing, Marketing & Revenue Strategy
Provide strategic guidance on leasing performance, renewals, pricing, concessions, and occupancy strategies
Monitor leasing reports, market surveys, shopping reports, and call evaluations
Identify underperforming communities and lead corrective action plans
Partner with marketing leadership on advertising and outreach strategies
Maintenance & Capital Oversight
Oversee maintenance operations to ensure service standards, unit turns, preventative maintenance, and curb appeal
Approve capital projects, vendors, and contractors and ensure insurance and safety compliance
Partner with regional maintenance leadership to ensure quality, efficiency, and budget adherence
Resident Experience & Customer Service
Ensure a high level of customer service across all communities
Assist with escalated resident concerns and grievance resolution
Ensure consistent enforcement of community policies and service standards
Collaboration & Special Projects
Partner with corporate teams including Operations, Marketing, HR, Accounting, Construction, and IT
Maintain productive relationships with vendors and external partners
Lead and support special projects and strategic initiatives as assigned
Qualifications Experience & Education
4+ years of property management or related business experience required
Prior multi-site or regional leadership experience preferred
Bachelor’s degree required; MBA or Master’s degree preferred or equivalent experience
Skills & Competencies
Strong leadership, coaching, and people management skills
Advanced financial acumen with experience managing budgets and portfolio performance
Excellent communication, presentation, and relationship-building abilities
Ability to manage multiple priorities in a fast-paced, multi-site environment
High level of professionalism, discretion, and accountability
Proficiency with Microsoft Word, Excel, and property management software (OneSite, Yardi, or similar preferred)
Physical & Work Requirements
Ability to travel regularly within assigned region
Ability to stand, walk, climb stairs, and lift up to 30 pounds
Work indoors and outdoors in varying weather conditions
High-responsibility role with frequent deadlines and financial accountability
Work may occur in pet-friendly environments
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
#J-18808-Ljbffr