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HR Benefits Specialist Contractor

Vertex Sigma Software, Ann Arbor, MI, United States


We are seeking a detail-oriented

Benefits Billing & Reconciliation Specialist

to support the administration and financial accuracy of employee benefit programs. This role plays a critical part in ensuring invoices are accurate, payments are processed on time, and discrepancies are resolved efficiently across multiple vendors and internal systems.

The ideal candidate brings a strong analytical mindset, experience working with benefits or financial data, and the ability to collaborate cross-functionally with HR, Payroll, and Finance teams.

Key Responsibilities Benefits Billing & Payment Administration

Review and process invoices across benefit programs (medical, dental, vision, life, disability, COBRA, HSA/FSA, wellness)

Validate billing accuracy against eligibility, enrollment data, and plan contracts

Investigate and resolve discrepancies, including overcharges and missing credits

Ensure timely invoice payments to prevent service interruptions or penalties

Partner with Accounts Payable to ensure payments follow internal controls

Data Reconciliation & Reporting

Reconcile carrier invoices with payroll, HRIS, and benefits systems

Track and report on benefit costs (monthly, quarterly, annually)

Support audits, internal reviews, and financial reporting

Maintain accurate documentation, payment history, and audit trails

Vendor & Stakeholder Coordination

Serve as the main point of contact for carriers, brokers, and third-party administrators (TPAs)

Collaborate with HR, Payroll, Finance, and Legal teams to resolve billing issues

Support vendor onboarding, renewals, and plan changes impacting billing

Compliance & Process Improvement

Ensure compliance with applicable regulations (ERISA, ACA, HIPAA, COBRA)

Maintain confidentiality of sensitive employee and financial data

Identify opportunities to improve processes, accuracy, and efficiency

Assist with year-end activities, rate updates, and renewals

Required

Bachelor’s degree in HR, Accounting, Finance, Business, or related field (or equivalent experience)

2–4+ years of experience in benefits administration, billing, payroll, or finance

Strong knowledge of health and welfare benefits and billing structures

High attention to detail with strong analytical and reconciliation skills

Experience with HRIS and benefits administration platforms

Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis)

Strong communication skills and ability to work cross-functionally

Preferred

Experience in multi-carrier or multi-entity environments

Familiarity with platforms such as Aon, Mercer, ADP, Workday, Alight, or Fidelity

Understanding of accounting principles (accruals, expense tracking)

Experience supporting audits or compliance reviews

Exposure to union or international benefits billing (if applicable)

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