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Field Service Representative

Stratasys, San Jose, CA, United States


Field Service Representative

Location : San Jose, CA

What you will be doing:

Assist customers and their Stratasys printers (installations, general maintenance, upgrades, preventative maintenance and customer training).

Act as the face of Stratasys, building ongoing customer relationships.

Travel regularly to customer sites and work remotely.

Provide field service support with a strong customer‑focused attitude.

Must Have Qualifications

High School Diploma or GED.

1+ year in a field service/representative role.

1+ year of hands‑on mechanical or electrical experience.

Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment.

Nice to Have Qualifications

2‑year Technical Degree.

Additional year of mechanical/electrical experience.

Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM.

Remote work experience.

Strong customer‑facing skills.

Proficient in computer technology.

Self‑starter and self‑reliant attitude.

Travel

This position is 100% remote, requiring up to 70‑80% daily travel to customer locations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.

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