Director of Operations - Ross LA School of Business
Aramark, Los Angeles, CA, United States
Job Description
The Director of Operations will oversee the entire operation of the conference center, ensuring that all services are delivered efficiently and to the highest standards. This role requires strong leadership skills and the ability to manage multiple departments. The Director of Operations will report to the General Manager at the Ann Arbor campus, and finance functions for LA Ross will be supported through Ann Arbor resources.
There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Responsibilities
Maintain and follow all wage & hour compliance for local employees
Conduct all required new hire paperwork and maintain employee files for employees on-site
Coordinate payroll functions and check distribution
Assist leadership on special projects
Develop and maintain client relationships to grow base business and improve retention of account base
Accountable for business reviews and key interactions with key clients within the local market
Review and analyze business performance using plan data and recommend decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business
Recruit, hire, train, coach, and counsel management staff and front‑line personnel to provide ongoing support and development
Optimize core processes and positively influence client relationships and business opportunities
Own and foster effective communication at all levels of the organization
Ensure daily operations are maintained as scheduled
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. Job duties may change or new ones may be assigned without formal notice
Qualifications
At least five years of experience in operations management in a related field
Requires a bachelor's degree or equivalent experience
High energy level that is communicated to the team and exhibits a proven track record for growing business
Outstanding interpersonal and communications skills (both verbal and written)
Ability to lead in a diverse environment with a focus on client and guest service
Candidates must be available to work nights, weekends, and holidays as needed
Compensation COMPENSATION: The Salaried rate for this position is $75,480.00 to $132,600.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
Equal Employment Opportunity Statement At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Responsibilities
Maintain and follow all wage & hour compliance for local employees
Conduct all required new hire paperwork and maintain employee files for employees on-site
Coordinate payroll functions and check distribution
Assist leadership on special projects
Develop and maintain client relationships to grow base business and improve retention of account base
Accountable for business reviews and key interactions with key clients within the local market
Review and analyze business performance using plan data and recommend decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business
Recruit, hire, train, coach, and counsel management staff and front‑line personnel to provide ongoing support and development
Optimize core processes and positively influence client relationships and business opportunities
Own and foster effective communication at all levels of the organization
Ensure daily operations are maintained as scheduled
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. Job duties may change or new ones may be assigned without formal notice
Qualifications
At least five years of experience in operations management in a related field
Requires a bachelor's degree or equivalent experience
High energy level that is communicated to the team and exhibits a proven track record for growing business
Outstanding interpersonal and communications skills (both verbal and written)
Ability to lead in a diverse environment with a focus on client and guest service
Candidates must be available to work nights, weekends, and holidays as needed
Compensation COMPENSATION: The Salaried rate for this position is $75,480.00 to $132,600.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
Equal Employment Opportunity Statement At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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