Director of Quality / Risk
Veracity Software Inc, Ottumwa, IA, United States
Full Time
Ottumwa, IA 52501
Director of Quality / Risk
is responsible for leading and governing the organization's
quality improvement, patient safety, regulatory compliance, and risk management programs
across all departments. This role partners with executive leadership, medical staff, and the Board to ensure
high-quality patient care, regulatory readiness, and continuous performance improvement
while minimizing organizational risk and liability.
Reporting Structure
Reports To: Administration / Executive Leadership
Supervises: Quality Staff and Clinical Educator
Must-Have Requirements
Master's degree in Nursing or related healthcare field
Active RN (Registered Nurse) license (Iowa or eligible)
Minimum 5+ years of leadership/management experience in:
Quality Improvement
Risk Management
Nursing / Healthcare Operations
Key Responsibilities Quality / Performance Improvement / Accreditation
Lead organization-wide Quality & Performance Improvement programs
Serve as Patient Safety Officer
Drive regulatory compliance and accreditation readiness (Joint Commission, CMS, etc.)
Lead external audits, surveys, and mock inspections
Develop and present quality metrics and performance reports
Oversee infection prevention and control programs
Manage incident reporting systems and quality data analytics
Conduct Root Cause Analysis (RCA) and performance improvement initiatives
Collaborate with leadership to improve patient outcomes and care quality
Risk Management
Lead enterprise risk management strategy and execution
Identify, analyze, and mitigate clinical and operational risks
Oversee incident investigations, claims management, and liability exposure
Develop and maintain Risk Management Plan and annual reports
Ensure compliance with state, federal, and regulatory requirements
Manage patient complaints, grievance handling, and service recovery
Support legal processes including claims, litigation, and documentation
Conduct FMEA, RCA, and Sentinel Event investigations
Leadership & Collaboration
Engage with medical staff, leadership teams, and Board of Directors
Lead quality committees and cross-functional initiatives
Mentor and develop staff within quality and risk functions
Promote a strong culture of safety and continuous improvement
Preferred Qualifications
Certification in Patient Safety (CPPS) (required within 1 year of hire)
CPHQ (Certified Professional in Healthcare Quality) preferred
Experience in Joint Commission and CMS regulations
Experience in hospital or acute care environment
Core Skills
Healthcare Quality & Performance Improvement
Risk Management & Patient Safety
Regulatory Compliance (CMS, Joint Commission, OSHA, etc.)
Root Cause Analysis (RCA), FMEA
Data Analysis & Reporting
Leadership & Stakeholder Management
Clinical Operations Knowledge
Knowledge, Skills & Abilities
Strong understanding of healthcare regulations and accreditation standards
Excellent communication, leadership, and presentation skillsAbility to lead organization-wide quality and risk initiatives
Strong analytical and problem-solving capabilities
High level of confidentiality and compliance awareness
Education & Certifications
Master's degree (required)
RN License (required)
CPPS (within 1 year)
CPHQ (preferred)
Additional Information
Leadership role with direct impact on patient safety and care quality
High visibility with executive leadership and Board
Focus on continuous improvement and regulatory excellence
#J-18808-Ljbffr
Ottumwa, IA 52501
Director of Quality / Risk
is responsible for leading and governing the organization's
quality improvement, patient safety, regulatory compliance, and risk management programs
across all departments. This role partners with executive leadership, medical staff, and the Board to ensure
high-quality patient care, regulatory readiness, and continuous performance improvement
while minimizing organizational risk and liability.
Reporting Structure
Reports To: Administration / Executive Leadership
Supervises: Quality Staff and Clinical Educator
Must-Have Requirements
Master's degree in Nursing or related healthcare field
Active RN (Registered Nurse) license (Iowa or eligible)
Minimum 5+ years of leadership/management experience in:
Quality Improvement
Risk Management
Nursing / Healthcare Operations
Key Responsibilities Quality / Performance Improvement / Accreditation
Lead organization-wide Quality & Performance Improvement programs
Serve as Patient Safety Officer
Drive regulatory compliance and accreditation readiness (Joint Commission, CMS, etc.)
Lead external audits, surveys, and mock inspections
Develop and present quality metrics and performance reports
Oversee infection prevention and control programs
Manage incident reporting systems and quality data analytics
Conduct Root Cause Analysis (RCA) and performance improvement initiatives
Collaborate with leadership to improve patient outcomes and care quality
Risk Management
Lead enterprise risk management strategy and execution
Identify, analyze, and mitigate clinical and operational risks
Oversee incident investigations, claims management, and liability exposure
Develop and maintain Risk Management Plan and annual reports
Ensure compliance with state, federal, and regulatory requirements
Manage patient complaints, grievance handling, and service recovery
Support legal processes including claims, litigation, and documentation
Conduct FMEA, RCA, and Sentinel Event investigations
Leadership & Collaboration
Engage with medical staff, leadership teams, and Board of Directors
Lead quality committees and cross-functional initiatives
Mentor and develop staff within quality and risk functions
Promote a strong culture of safety and continuous improvement
Preferred Qualifications
Certification in Patient Safety (CPPS) (required within 1 year of hire)
CPHQ (Certified Professional in Healthcare Quality) preferred
Experience in Joint Commission and CMS regulations
Experience in hospital or acute care environment
Core Skills
Healthcare Quality & Performance Improvement
Risk Management & Patient Safety
Regulatory Compliance (CMS, Joint Commission, OSHA, etc.)
Root Cause Analysis (RCA), FMEA
Data Analysis & Reporting
Leadership & Stakeholder Management
Clinical Operations Knowledge
Knowledge, Skills & Abilities
Strong understanding of healthcare regulations and accreditation standards
Excellent communication, leadership, and presentation skillsAbility to lead organization-wide quality and risk initiatives
Strong analytical and problem-solving capabilities
High level of confidentiality and compliance awareness
Education & Certifications
Master's degree (required)
RN License (required)
CPPS (within 1 year)
CPHQ (preferred)
Additional Information
Leadership role with direct impact on patient safety and care quality
High visibility with executive leadership and Board
Focus on continuous improvement and regulatory excellence
#J-18808-Ljbffr