Senior Property Manager, Multifamily (Affordable)
Cushman & Wakefield, Spartanburg, SC, United States
Job Title: Senior Property Manager, Multifamily (Affordable)
Tobias Booker Hartwell
Job Description Summary: The Senior Property Manager oversees an assigned portfolio or a multi‑faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout the portfolio and serves as the single point of contact for the client.
ESSENTIAL JOB DUTIES
Operations – Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Customer service – Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
People development – Developing, mentoring, leading, and managing a high‑performing, cohesive team across leasing, customer service, maintenance, and management personnel to maximize engagement and minimize turnover.
Marketing – Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
Leading by example – Instilling, maintaining, and modelling the mission to be the best national management company.
Supervise day‑to‑day operations of the entire on‑site team, ensuring all policies and procedures are followed.
Interview, hire, and terminate staff as necessary to maintain effective on‑site staffing.
Maintain a positive living environment for residents through prompt conflict resolution and consistent follow‑up.
Manage and maintain all aspects of the community budget and finances.
Work with leasing staff to ensure leasing/marketing goals are being met.
Maintain positive relations with all community vendors.
Coordinate special projects as requested by supervisor.
Perform any other related duties as required or assigned.
COMPETENCIES
Must be able to travel to multiple property sites on a regular basis and to offsite locations for meetings.
Detail oriented and able to focus with frequent interruptions.
Experience in supervisory role and managing staff.
Experience in writing and maintaining budgets.
Maintains confidence and protects operations of the business by keeping information confidential.
Proficient in Yardi property management software or other similar property management software.
Oversee entire staff within the assigned portfolio.
IMPORTANT EDUCATION Bachelor’s Degree required.
IMPORTANT EXPERIENCE
10+ years of Property Management experience.
5+ years of Management experience.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
CPM, RPA, or CSM designation or in process.
Possess real estate license.
Strong knowledge of finance and building operations.
Ability to analyze, prioritize, and delegate.
Ability to effectively manage a team of professionals, including both employees and vendors.
Previous experience in analyzing and negotiating commercial lease and/or contract language.
Advanced knowledge of Microsoft Office Suite.
WORK ENVIRONMENT This job operates in a professional office environment, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time, ascend and descend staircases, ladders, and/or step stools, and travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 60% of the time, and may need to exert force up to 20 pounds occasionally, frequently, or constantly.
OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
BENEFITS & COMPENSATION Cushman & Wakefield provides eligible employees with a range of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time off. Competitive pay, which may vary depending on geographic location, date of hire, total hours worked, job type, and collective bargaining agreements, will be offered. Compensation will not be less than minimum wage for this role; it ranges from $80,750.00 to $95,000.00.
EEO STATEMENT Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act, applicants with a disability may request accommodations by contacting the ADA line at 1-888-365-5406.
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Tobias Booker Hartwell
Job Description Summary: The Senior Property Manager oversees an assigned portfolio or a multi‑faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout the portfolio and serves as the single point of contact for the client.
ESSENTIAL JOB DUTIES
Operations – Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Customer service – Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
People development – Developing, mentoring, leading, and managing a high‑performing, cohesive team across leasing, customer service, maintenance, and management personnel to maximize engagement and minimize turnover.
Marketing – Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
Leading by example – Instilling, maintaining, and modelling the mission to be the best national management company.
Supervise day‑to‑day operations of the entire on‑site team, ensuring all policies and procedures are followed.
Interview, hire, and terminate staff as necessary to maintain effective on‑site staffing.
Maintain a positive living environment for residents through prompt conflict resolution and consistent follow‑up.
Manage and maintain all aspects of the community budget and finances.
Work with leasing staff to ensure leasing/marketing goals are being met.
Maintain positive relations with all community vendors.
Coordinate special projects as requested by supervisor.
Perform any other related duties as required or assigned.
COMPETENCIES
Must be able to travel to multiple property sites on a regular basis and to offsite locations for meetings.
Detail oriented and able to focus with frequent interruptions.
Experience in supervisory role and managing staff.
Experience in writing and maintaining budgets.
Maintains confidence and protects operations of the business by keeping information confidential.
Proficient in Yardi property management software or other similar property management software.
Oversee entire staff within the assigned portfolio.
IMPORTANT EDUCATION Bachelor’s Degree required.
IMPORTANT EXPERIENCE
10+ years of Property Management experience.
5+ years of Management experience.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
CPM, RPA, or CSM designation or in process.
Possess real estate license.
Strong knowledge of finance and building operations.
Ability to analyze, prioritize, and delegate.
Ability to effectively manage a team of professionals, including both employees and vendors.
Previous experience in analyzing and negotiating commercial lease and/or contract language.
Advanced knowledge of Microsoft Office Suite.
WORK ENVIRONMENT This job operates in a professional office environment, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time, ascend and descend staircases, ladders, and/or step stools, and travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 60% of the time, and may need to exert force up to 20 pounds occasionally, frequently, or constantly.
OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
BENEFITS & COMPENSATION Cushman & Wakefield provides eligible employees with a range of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time off. Competitive pay, which may vary depending on geographic location, date of hire, total hours worked, job type, and collective bargaining agreements, will be offered. Compensation will not be less than minimum wage for this role; it ranges from $80,750.00 to $95,000.00.
EEO STATEMENT Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act, applicants with a disability may request accommodations by contacting the ADA line at 1-888-365-5406.
#J-18808-Ljbffr