User Researcher (all genders)

**User Researcher (all genders)**full-time position in our Division Digital Factory in Kleinostheim near Frankfurt as soon as possible.**Your tasks:*** Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes* Design and conduct qualitative and quantitative research tailored to product goals and user flows* Embed research into shaping and discovery rituals, ensuring insights inform decisions early in the product lifecycle* Lead and manage en-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples* Synthesize findings into clear deliverables (personas, journey maps, opportunity briefs), engage stakeholders, and drive a user-centered product culture* Create rigorous, repeatable research protocols, build a scalable user knowledge repository, and enable research at scale across squads through templates, guidelines, and lightweight frameworks* Act as a strategic partner for Product and Design, not only as a research executor **Your profile:*** At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus* Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions* Strong skills in participant recruitment, research operations, and user research tools to drive scalable, efficient research campaigns* Ability to synthesize complex data into clear, eviden-ce-based recommendations and communicate findings to diverse stakeholders* Collaborative, proactive, and hands-on leader with exceptional communication, storytelling, and problem-solving skills, thriving in fast-paced, Agile environments* Fluent in English and German with French or Italian as a plus* Flexible working hours: The optimal compatibility of family, leisure and career is a matter of course for us.* Shopping Card: The Ticket Plus City Card is topped up with €50 per month for all employees.* Mobile working: Whether working from home or on site in a team, flexibility is very important to us.Please submit your application documents in **English**, including your **salary expectations** and **earliest possible start date**.Your contact person:**Mira Kuhn** / Expert Talent Acquisition personal@uta.com

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