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Director of Technical Services Job at Structural Concepts in Muskegon

Structural Concepts, Muskegon, MI, United States


Join the global leader in food service refrigeration equipment. The ideal candidate is a strategic, hands‑on service leader who can elevate the company’s after‑sales experience into a true competitive advantage. The successful candidate will bring a blend of technical acumen, business instincts, and change‑leadership capability, enabling them to modernize processes, strengthen partner networks, and deliver industry‑leading responsiveness and service outcomes.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

If you thrive in environments where service excellence is both a customer promise and a business growth engine, we want to here from you!

Essential Qualifications

  • Education: Bachelor’s degree in mechanical engineering, business administration or related field. Certifications in refrigeration a plus.
  • Experience: 10+ years in engineering or technical services.
  • -OR- equivalent experience and professional training.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers, external partners, and senior leadership.
  • Deep knowledge of the food service equipment and associated service industries. xywuqvp
  • Knowledge of MS desktop and ERP applications.