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Medical Enrollment Specialist

USA Jobs, Buena Park, CA, United States


Medical Insurance Enrollment Specialist

Our healthcare team is seeking a detail-oriented Medical Insurance Enrollment Specialist with at least two years of experience and fluency in Spanish and English. The ideal candidate is passionate about helping patients navigate insurance processes and enjoys a fast-paced, supportive environment. Responsibilities

Process and review medical insurance enrollments for new and existing patients Verify insurance coverage, eligibility, and benefits with various payers Collaborate with patients, providers, and insurers to resolve enrollment questions and discrepancies Maintain accurate and timely data entry in healthcare management systems Communicate benefits information and enrollment outcomes to patients in both Spanish and English Ensure compliance with HIPAA and company privacy policies Provide exceptional customer service while assisting patients with insurance inquiries Requirements

Minimum of two (2) years of experience in medical insurance enrollment or a related healthcare administrative role Bilingual-fluent in both Spanish and English (written and verbal) Working knowledge of health insurance plans, enrollment procedures, and payer requirements Strong organizational skills and attention to detail Excellent customer service and communication abilities Ability to multi-task in a fast-paced environment; proficiency in Microsoft Office and healthcare software preferred