Medical Enrollment Specialist
USA Jobs, Buena Park, CA, United States
Medical Insurance Enrollment Specialist Our healthcare team is seeking a detail-oriented Medical Insurance Enrollment Specialist with at least two years of experience and fluency in Spanish and English. The ideal candidate is passionate about helping patients navigate insurance processes and enjoys a fast-paced, supportive environment.
Responsibilities Process and review medical insurance enrollments for new and existing patients
Verify insurance coverage, eligibility, and benefits with various payers
Collaborate with patients, providers, and insurers to resolve enrollment questions and discrepancies
Maintain accurate and timely data entry in healthcare management systems
Communicate benefits information and enrollment outcomes to patients in both Spanish and English
Ensure compliance with HIPAA and company privacy policies
Provide exceptional customer service while assisting patients with insurance inquiries
Requirements Minimum of two (2) years of experience in medical insurance enrollment or a related healthcare administrative role
Bilingual-fluent in both Spanish and English (written and verbal)
Working knowledge of health insurance plans, enrollment procedures, and payer requirements
Strong organizational skills and attention to detail
Excellent customer service and communication abilities
Ability to multi-task in a fast-paced environment; proficiency in Microsoft Office and healthcare software preferred
Responsibilities Process and review medical insurance enrollments for new and existing patients
Verify insurance coverage, eligibility, and benefits with various payers
Collaborate with patients, providers, and insurers to resolve enrollment questions and discrepancies
Maintain accurate and timely data entry in healthcare management systems
Communicate benefits information and enrollment outcomes to patients in both Spanish and English
Ensure compliance with HIPAA and company privacy policies
Provide exceptional customer service while assisting patients with insurance inquiries
Requirements Minimum of two (2) years of experience in medical insurance enrollment or a related healthcare administrative role
Bilingual-fluent in both Spanish and English (written and verbal)
Working knowledge of health insurance plans, enrollment procedures, and payer requirements
Strong organizational skills and attention to detail
Excellent customer service and communication abilities
Ability to multi-task in a fast-paced environment; proficiency in Microsoft Office and healthcare software preferred