Collections Specialist
LHH, Indianapolis, IN, United States
Collections Specialist
We are seeking a detail-oriented Collections Specialist to support Accounts Receivable operations. This role focuses on applying payments, managing past-due accounts, resolving billing issues, and maintaining accurate customer records to support healthy cash flow. Key responsibilities include managing and maintaining AR customer accounts, applying and posting payments, performing collection outreach, resolving billing discrepancies, monitoring declined/open credit card charges, preparing and distributing monthly customer statements, reconciling accounts, documenting collection activity, collaborating with customer service and internal teams, and assisting with additional AR tasks as needed. Requirements include an associate's or bachelor's degree in accounting, finance, business administration, or related field, 2+ years of accounts receivable or collections experience, strong communication and negotiation skills, experience resolving billing issues and negotiating payment plans, proficiency in accounting systems, strong Excel and Microsoft Office skills, and being detail-oriented, organized, and deadline-driven. Why join? Competitive pay: $23$24/hour, stable, full-time opportunity, collaborative AR team environment.
We are seeking a detail-oriented Collections Specialist to support Accounts Receivable operations. This role focuses on applying payments, managing past-due accounts, resolving billing issues, and maintaining accurate customer records to support healthy cash flow. Key responsibilities include managing and maintaining AR customer accounts, applying and posting payments, performing collection outreach, resolving billing discrepancies, monitoring declined/open credit card charges, preparing and distributing monthly customer statements, reconciling accounts, documenting collection activity, collaborating with customer service and internal teams, and assisting with additional AR tasks as needed. Requirements include an associate's or bachelor's degree in accounting, finance, business administration, or related field, 2+ years of accounts receivable or collections experience, strong communication and negotiation skills, experience resolving billing issues and negotiating payment plans, proficiency in accounting systems, strong Excel and Microsoft Office skills, and being detail-oriented, organized, and deadline-driven. Why join? Competitive pay: $23$24/hour, stable, full-time opportunity, collaborative AR team environment.