Temporary Meter Reader (Customer Service Field Rep. I)
Otay Water District, San Diego, CA, United States
Otay Water Temporary Position
Ideal candidate: Are you looking for a part-time long-term temporary job (up to 29 hours per week for up to two-and-a-half years) that allows you to work outdoors in sunny San Diego? Do you have excellent customer service skills and the ability to work independently? If so, we want to hear from you. The ideal candidate will be a self-starter with great attention to detail, and prior data entry experience with high level of accuracy and experienced in driving pre-determined routes and comfortable working with computers. We welcome veterans and transitioning military. Consider joining a team of hardworking employees who work to protect and preserve water, one of our most valuable natural resources. The experience you've gained during your service can continue to positively impact the world with a career at Otay. Temporary employees are not eligible for benefits such as health, dental, holiday pay, vacation or sick leave other than those mandated by law; however, they may be eligible for the CalPERS pension if they meet the criteria. This is an excellent opportunity for a retired annuitant who meets the criteria to work and the District can accommodate the 960-hour limit per fiscal year for retired annuitants. Part-time work schedule may be flexible. About the position and department: The position is in the Finance Department and reports to the Meter Services Supervisor and performs work in reading water meters, recording readings and complete computerized meter reading service orders. Observes and reports meter or service defects in order to maintain the meter area. The Finance Department is responsible for Customer Service, Meter Services, Accounting, Accounts Payable & Payroll and has a staff of 33. Applications will be accepted until there are a sufficient number of highly qualified applicants from which to make a selection. However, for earliest consideration, please submit application materials by February 26, 2026. Examples of Duties
Reads water meters on an assigned route; uses a laptop to retrieve data from Automatic Meter Reading (AMR) meters. Downloads and uploads meter reading data on meter reading system. Identifies readings, which appear low or high. Notifies customers of potential leaks or reports the need for testing and further investigation to meter maintenance staff. Manually records special meter reads for openings/closings, unusual consumption and monitoring. Answers customer questions regarding water service when appropriate or refers customers to appropriate work group. Identifies meter malfunctions and/or service defects, and issues work orders for malfunctioning meters. Performs meter box and meter box lid inspections, and documents findings in a GIS meter box inventory layer. Operates District angle meter stop valves, performs condition assessments on the valves, and documents findings. Performs meter box location and clean out work. Operates a District vehicle as required. Documents and reports water ordinance violations including water theft or meter tampering. Processes work order requests using the applicable computer systems; enters work completed and updates status. Marginal Functions
Assists in securing meters and verifying that secured meters remain unopened. Assists, as necessary, with delivering notices to customers' properties. Clears away bushes, weeds, grass, insects, rock, water and other obstructions from meters. Performs other duties and responsibilities as assigned. Required Licenses and/or Certifications
A valid California Driver's License and safe driving record. Minimum Experience, Education, and Training Requirements
Experience: One (1) year of customer service and/or clerical experience performing data entry and/or performing work on a predetermined driving route. Education: High school diploma or G.E.D.
Ideal candidate: Are you looking for a part-time long-term temporary job (up to 29 hours per week for up to two-and-a-half years) that allows you to work outdoors in sunny San Diego? Do you have excellent customer service skills and the ability to work independently? If so, we want to hear from you. The ideal candidate will be a self-starter with great attention to detail, and prior data entry experience with high level of accuracy and experienced in driving pre-determined routes and comfortable working with computers. We welcome veterans and transitioning military. Consider joining a team of hardworking employees who work to protect and preserve water, one of our most valuable natural resources. The experience you've gained during your service can continue to positively impact the world with a career at Otay. Temporary employees are not eligible for benefits such as health, dental, holiday pay, vacation or sick leave other than those mandated by law; however, they may be eligible for the CalPERS pension if they meet the criteria. This is an excellent opportunity for a retired annuitant who meets the criteria to work and the District can accommodate the 960-hour limit per fiscal year for retired annuitants. Part-time work schedule may be flexible. About the position and department: The position is in the Finance Department and reports to the Meter Services Supervisor and performs work in reading water meters, recording readings and complete computerized meter reading service orders. Observes and reports meter or service defects in order to maintain the meter area. The Finance Department is responsible for Customer Service, Meter Services, Accounting, Accounts Payable & Payroll and has a staff of 33. Applications will be accepted until there are a sufficient number of highly qualified applicants from which to make a selection. However, for earliest consideration, please submit application materials by February 26, 2026. Examples of Duties
Reads water meters on an assigned route; uses a laptop to retrieve data from Automatic Meter Reading (AMR) meters. Downloads and uploads meter reading data on meter reading system. Identifies readings, which appear low or high. Notifies customers of potential leaks or reports the need for testing and further investigation to meter maintenance staff. Manually records special meter reads for openings/closings, unusual consumption and monitoring. Answers customer questions regarding water service when appropriate or refers customers to appropriate work group. Identifies meter malfunctions and/or service defects, and issues work orders for malfunctioning meters. Performs meter box and meter box lid inspections, and documents findings in a GIS meter box inventory layer. Operates District angle meter stop valves, performs condition assessments on the valves, and documents findings. Performs meter box location and clean out work. Operates a District vehicle as required. Documents and reports water ordinance violations including water theft or meter tampering. Processes work order requests using the applicable computer systems; enters work completed and updates status. Marginal Functions
Assists in securing meters and verifying that secured meters remain unopened. Assists, as necessary, with delivering notices to customers' properties. Clears away bushes, weeds, grass, insects, rock, water and other obstructions from meters. Performs other duties and responsibilities as assigned. Required Licenses and/or Certifications
A valid California Driver's License and safe driving record. Minimum Experience, Education, and Training Requirements
Experience: One (1) year of customer service and/or clerical experience performing data entry and/or performing work on a predetermined driving route. Education: High school diploma or G.E.D.