Customer Service Representative
Morrow Group, Memphis, TN, United States
Customer Service Representative
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply. Responsibilities
Create and maintain quality relationships with our client base Required daily high call volume rates Regularly meet with sales lead to receive the newest service and product knowledge Respond to customer inquiries, product and service questions, and customer complaints Maintain customer accounts and update with new account information as needed Communicate frequent customer suggestions to the team to troubleshoot Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Qualifications
Proficient with PC and Google software Excellent time management and organization skills Bilingual preferred Must be a quick learner with a coachable attitude High school diploma, G.E.D. or equivalent Must possess exemplary interpersonal skills, communication skills, and active listening skills Experience working in a customer-oriented atmosphere Compensation $44,000 About Morrow Group We are a large real estate team! We take pride in providing the most in-depth training possible to our agents so that they can provide amazing service to clients and help them with all of their real estate needs! We strive to give our agents the most opportunities to achieve a high level of success in real estate by providing extensive training, inbound leads, support, and much more. We are a one stop shop! Come join us today!
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply. Responsibilities
Create and maintain quality relationships with our client base Required daily high call volume rates Regularly meet with sales lead to receive the newest service and product knowledge Respond to customer inquiries, product and service questions, and customer complaints Maintain customer accounts and update with new account information as needed Communicate frequent customer suggestions to the team to troubleshoot Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Qualifications
Proficient with PC and Google software Excellent time management and organization skills Bilingual preferred Must be a quick learner with a coachable attitude High school diploma, G.E.D. or equivalent Must possess exemplary interpersonal skills, communication skills, and active listening skills Experience working in a customer-oriented atmosphere Compensation $44,000 About Morrow Group We are a large real estate team! We take pride in providing the most in-depth training possible to our agents so that they can provide amazing service to clients and help them with all of their real estate needs! We strive to give our agents the most opportunities to achieve a high level of success in real estate by providing extensive training, inbound leads, support, and much more. We are a one stop shop! Come join us today!