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Customer Relations Representative - State Farm Agent Team Member

Charles Cathey - State Farm Agent, Chicago, IL, United States


Ready to Launch Your Career?

We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. Come work with an energetic, fun team at Charles Cathey - State Farm Agent! About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Before becoming a State Farm Agent, I was previously employed as a State Farm Employee. We currently have 4 team members at our agency. Additional languages spoken: Spanish Customer Relations Representative - State Farm Agent Team Member

As a Customer Relations Representative - State Farm Agent Team Member with Charles Cathey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred. Compensation: $45,000.00 - $60,000.00 per year