Receptionist - State Farm Agent Team Member

Charles Cathey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

Qualifications

Previous experience in a receptionist or customer service role.

Communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

Bilingual Spanish preferred.

Benefits

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

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