Customer Service Representative III - Melrose Park, IL

CMA CGM Group - - Responsibilities: Oversee customer's freight through tracing and tracking; Maintain contact with the airlines, trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems; Ensure service completion and provide proof of delivery; Manage customer support by responding to and handling all daily customer air exports service requests; Enter shipment data in system; prepare rates and invoice House Air Way Bills; run sales reports, maintain and file reports