Enterprise SaaS Support & Solutions Leader

A leading utility solutions provider is seeking a Technical Support & Solutions Manager in Colorado to enhance customer support functions. This role includes designing efficient support processes and managing escalations for critical infrastructure clients. Successful candidates will have 7+ years of technical support experience in enterprise SaaS environments, strong communication skills, and expertise in support tools like Jira and Zendesk. This position offers a hybrid schedule and competitive benefits. #J-18808-Ljbffr