Senior Global Benefits Client Manager
National African-American Insurance Association (NAAIA), Albany, NY, United States
We are seeking a talented individual to join our Mercer Global Benefits Management (GBM) team. This role can be based in New York City and is a hybrid role that requires working at least three days a week in the office.
Senior Global Benefits Manager Client Manager The Senior Global Benefits Manager Client Manager will be responsible for the overall delivery of Mercer's Global Benefits services provided to our clients. This role is critical to our strategy to grow our GBM and MMB Benefits and Advisory book of business as well as to retain our GBM/MMB clients.
Responsibilities
Determine client requirements and brief client teams.
Provide guidance and direction to ensure deadlines, service standards and budgets are met.
Provide clear peer review advice for colleagues.
Manage international consulting relationships with clients at senior management level and handle more complex and difficult client issues.
Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients.
Oversee intellectual capital and training initiatives including conceptualizing new client issue campaigns and tool development.
Determine the full scope of services provided to the client and set roles/responsibilities within the client team.
Set strategic direction and create demand for new products/services in the marketplace and lead successful global, regional or national marketing initiatives.
Make a measurable contribution through specialist research, developing intellectual capital, improving processes and representing the company at external seminars.
Delegate effectively to provide developmental opportunities to team members.
Provide mentoring and coaching to direct reports and project team members.
Qualifications
BA/BS degree.
Experience with global health and benefits in a consulting environment.
Minimum of 5 years of relevant work experience in the field of global health and benefits.
Meticulous attention to detail.
Ability to prioritize and manage multiple projects simultaneously.
What Makes You Stand Out
Strong analytical and problem‑solving skills.
Excellent communication and interpersonal skills.
Proven ability to work collaboratively in a fast‑paced, cross‑functional environment.
Why Join Our Team
Professional development opportunities, interesting work, and supportive leaders.
A vibrant and inclusive culture that enables you to create new solutions and impact colleagues, clients, and communities.
A range of career opportunities and benefits and rewards to enhance your well‑being.
Compensation & Benefits The applicable base salary range for this role is $103,700 to $207,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance‑based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs.
Equal Opportunity Employment Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity across all dimensions. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
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Senior Global Benefits Manager Client Manager The Senior Global Benefits Manager Client Manager will be responsible for the overall delivery of Mercer's Global Benefits services provided to our clients. This role is critical to our strategy to grow our GBM and MMB Benefits and Advisory book of business as well as to retain our GBM/MMB clients.
Responsibilities
Determine client requirements and brief client teams.
Provide guidance and direction to ensure deadlines, service standards and budgets are met.
Provide clear peer review advice for colleagues.
Manage international consulting relationships with clients at senior management level and handle more complex and difficult client issues.
Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients.
Oversee intellectual capital and training initiatives including conceptualizing new client issue campaigns and tool development.
Determine the full scope of services provided to the client and set roles/responsibilities within the client team.
Set strategic direction and create demand for new products/services in the marketplace and lead successful global, regional or national marketing initiatives.
Make a measurable contribution through specialist research, developing intellectual capital, improving processes and representing the company at external seminars.
Delegate effectively to provide developmental opportunities to team members.
Provide mentoring and coaching to direct reports and project team members.
Qualifications
BA/BS degree.
Experience with global health and benefits in a consulting environment.
Minimum of 5 years of relevant work experience in the field of global health and benefits.
Meticulous attention to detail.
Ability to prioritize and manage multiple projects simultaneously.
What Makes You Stand Out
Strong analytical and problem‑solving skills.
Excellent communication and interpersonal skills.
Proven ability to work collaboratively in a fast‑paced, cross‑functional environment.
Why Join Our Team
Professional development opportunities, interesting work, and supportive leaders.
A vibrant and inclusive culture that enables you to create new solutions and impact colleagues, clients, and communities.
A range of career opportunities and benefits and rewards to enhance your well‑being.
Compensation & Benefits The applicable base salary range for this role is $103,700 to $207,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance‑based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs.
Equal Opportunity Employment Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity across all dimensions. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
#J-18808-Ljbffr