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Lead Bath Installer

PJ Fitzpatrick, LLC, Charlotte, NC, United States


Overview

P.J. Fitzpatrick

is a trusted home remodeling company with decades of experience delivering high-quality exterior and interior home improvement solutions. Specializing in roofing, windows, doors, siding, baths, and gutters, P.J. Fitzpatrick is known for exceptional craftsmanship, reliable service, and a strong commitment to customer satisfaction. With a people-first culture and a focus on growth, the company provides homeowners with dependable solutions while offering team members long-term career opportunities in a supportive, performance-driven environment.

General

Responsible for installing Bath products and setting the pace and tone of each job given to the team, according to the work order, Manufacturer guidelines and quality and safety guidelines. Follow the Company Polices and Procedures and notify Management when needed to retain the integrity of the Company.

You’ll Do Review home improvement contracts for accuracy of job specifications (i.e., sizes, colors, styles) and perform complete and accurate pre-construction activities, including technical measure

Function in a customer-facing support role, provides face-to-face, phone and email support to customers, troubleshoots complex customer issues; provides creative solutions to ensure 100% customer satisfaction

Accurately measure Products, complete Product order, develop labor estimate and specify additional supplies needed for the project

Communicate with customer and crew to resolve conflicts discovered during measure, installation and service

Ensure customers understand the installation process and provide answers to customer questions

Monitor and help the installation of jobs and ensures company quality standards are maintained and superior customer service is provided for the entire life-cycle of customer jobs

Lift base showers or tubs and crushed marble panels (must be able to lift over 75lbs)

Will be on your feet 6-9 hours a day

Complete services when necessary

Collect final payments and appropriate documentation from customers upon job completion

Ensure company vehicle is maintained in a neat, stocked, and clean manner

Complete OSHA Safety Course

Show up on time and be ready to work each day

Responsible for keeping their work area clean

Requirements GENERAL: Responsible for installing Bath products and setting the pace and tone of each job given to the team, according to the work order, Manufacturer guidelines and quality and safety guidelines. Follow the Company Polices and Procedures and notify Management when needed to retain the integrity of the Company.

YOU'LL DO:

Review home improvement contracts for accuracy of job specifications (i.e., sizes, colors, styles) and perform complete and accurate pre-construction activities, including technical measure

Function in a customer-facing support role, provides face-to-face, phone and email support to customers, troubleshoots complex customer issues; provides creative solutions to ensure 100% customer satisfaction

Accurately measure Products, complete Product order, develop labor estimate and specify additional supplies needed for the project

Communicate with customer and crew to resolve conflicts discovered during measure, installation and service

Ensure customers understand the installation process and provide answers to customer questions

Monitor and help the installation of jobs and ensures company quality standards are maintained and superior customer service is provided for the entire life-cycle of customer jobs

Lift base showers or tubs and crushed marble panels (must be able to lift over 75lbs)

Will be on your feet 6-9 hours a day

Complete services when necessary

Collect final payments and appropriate documentation from customers upon job completion

Ensure company vehicle is maintained in a neat, stocked, and clean manner

Complete OSHA Safety Course

Show up on time and be ready to work each day

Responsible for keeping their work area clean

Benefits PTO

Health Insurance

Vision Insurance

Dental Insurance

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