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Asset Protection Manager

Macy's, Houston, TX, United States


Overview Be part of Macy’s story as the Manager, Asset Protection - Supply Chain. The role ensures the safety and security of supply chain colleagues and company assets by leading the Asset Protection function and team. This position is based in the Fulfillment Center in Tomball, Texas, outside Houston, and reports to the Director, Asset Protection.

Location and Compensation Tomball, TX, United States

$68,880 - $114,765 Annually*

* based on job, location, and schedule

What You Will Do

Lead a team of 1 AP lead and 7 Asset Protection colleagues, reporting to the Director, Asset Protection.

Support and provide backup for the Director, Supply Chain Asset Protection.

Oversee all aspects of Asset Protection operations to align with company profit and service goals.

Enforce company and security policies to protect and monitor company assets, alarms, property, employees, and visitors.

Hire, train, and supervise the Asset Protection team to ensure effective performance.

Communicate with facility management and Asset Protection leadership regarding shortage and security issues, recommending solutions as necessary.

Investigate and identify causes of shortage within the facility, including potential internal or external dishonest activity.

Secure and monitor trailer movements entering and exiting the facility to ensure compliance and safety.

Manage Asset Protection operations, including staff communication, workload balancing, work assignments, scheduling, throughput levels, and adherence to processing standards.

Assist in developing and managing departmental budgets to optimize resources.

Ensure departments meet or exceed performance expectations in safety, shortage reduction, cost control, quality, processing standards, flexibility, reliability, and customer service.

Review analysis of activities, costs, operations, and forecasts to evaluate progress toward goals and objectives.

Develop and mentor direct reports to foster growth and ensure performance excellence.

Maintain clear, timely communication with subordinates, peers, and senior management.

Demonstrate regular, dependable attendance and punctuality.

Foster an inclusive, respectful work environment that strengthens relationships with colleagues, customers, and communities.

Additional duties as assigned.

Skills You Will Need

Leadership and Team Management:

Proven ability to hire, train, supervise, and develop the Asset Protection team.

Operational Oversight:

Expertise in managing Asset Protection operations, including workload balancing, scheduling, and adherence to standards.

Security and Safety Expertise:

Strong knowledge of security policies and practices to protect assets, employees, and visitors.

Communication Skills:

Ability to communicate effectively with facility management, leadership, and team members regarding security and shortage issues.

Investigative Skills:

Skilled in identifying and investigating causes of shortages, including internal and external dishonest activity.

Analytical Skills:

Proficiency in analyzing operational data and reports to evaluate progress toward goals and objectives.

Budget Management:

Experience in developing and managing departmental budgets to optimize resources.

Interpersonal Skills:

Ability to build strong relationships and communicate effectively with diverse groups of peers, customers, and leadership.

Adaptability:

Resourcefulness and the ability to quickly adjust to changing priorities and situations.

Dependability:

Demonstrates consistent attendance, punctuality, and reliability in fulfilling responsibilities.

Who You Are

Bachelor’s degree or equivalent work experience in a related field is encouraged.

This role requires physical activity: heavy lifting, constant movement, and the ability to lift up to 50 lbs, stoop, kneel, crouch, and climb ladders.

May involve long periods of stationary work and reaching above eye level as needed.

Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You Join a dynamic, inclusive environment with competitive pay and benefits. We offer comprehensive health and wellness coverage and a 401(k) match. Paid time off and holidays, ongoing learning, and leadership development. You can also join Colleague Resource Groups and participate in volunteer opportunities.

Note: Some benefits are location-dependent. This job description is not all-inclusive and Macy’s reserves the right to amend it at any time. Macy’s is an Equal Opportunity Employer.

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