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Freelance Luxury Brand Evaluator - Columbus, OH

CXG, Worthington, OH, United States


Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Flexibility – each in‑store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments

Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide

Our Luxury Partners Fashion & Couture

Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

Guerlain, Sephora, L'Oréal, Givenchy

Automotive

Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

Choose your assignments – align your missions with your personal preferences and profile

Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home

Observe carefully – check the ambiance, service quality, and overall customer experience

Provide honest feedback – use our platform to share your observations through questionnaires

Perks of the Role

Collaborate with iconic brands across industries

Flexible assignments tailored to your interests

Compensation for your time and input, with the potential for reimbursement on purchases

A user‑friendly platform for managing missions and feedback

Compensation

Non‑Purchase Evaluations – earn a fee based on mission complexity

Purchase‑Based Evaluations – reimbursement for approved items as stated in the mission brief

Requirements

Must be 18 years or older

Current customer of premium and luxury brands

Not currently under contract with any retail brands, to ensure impartiality

Punctual, organized, detail‑oriented, and reliable

Observant and passionate about customer experience

No prior experience is required; we value honest feedback from genuine customers

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