
Customer Success Lead – Enterprise Growth & Retention
PagerDuty, Lincoln, NE, United States
A leading software company is seeking a Manager, Customer Success to lead a team of Customer Success Managers in enhancing client engagement and retention. The ideal candidate will have over 6 years of experience in customer-facing SaaS roles and demonstrate strong leadership skills. This position involves driving strategic customer success initiatives, managing complex relationships, and utilizing customer success tools. The role offers a competitive salary, flexible work arrangements, and comprehensive benefits.
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