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CX Automation Lead - Digital Journey Orchestration

UKG (Ultimate Kronos Group), Lincoln, NE, United States


A leading technology company is looking for a Customer Experience Automation Lead in Lincoln, Nebraska. This individual contributor will focus on designing and optimizing digital engagement journeys to enhance customer interactions throughout their lifecycle. Responsibilities include orchestrating digital journeys, reducing manual efforts through automation, and collaborating with various CX teams. Ideal candidates should have at least 6 years of experience in relevant fields and proficiency with tools like Gainsight and Salesforce. #J-18808-Ljbffr