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RCM Market Performance, Director - Northeast US Territory

United Surgical Partners International, Inc, Dallas, TX, United States


Job Summary The RCM Market Performance Director will partner with operations and revenue cycle management (RCM) leadership for a designated market to develop and execute projects that improve and sustain RCM performance and Workplaces Act. This position will cover the Northeast United States; ideal candidate would live within the territory.

Responsibilities

This role will interface with executive leadership spanning USPI’s ambulatory surgery center (ASC) and surgical hospital (SH) portfolio and be responsible for owning RCM performance for their designated market, proactively assessing and communicating performance against established target metrics, and implementing tangible action plans to drive timely performance improvement.

This role is critical to the financial success of each designated USPI-managed ASC and SH facility; candidates will be expected to possess deep leadership experience in RCM, executive‑level communication and relationship management skills and a proven track record of independently developing and executing successful performance improvement initiatives.

This role will be required to work on multiple projects at a time and be agile in pivoting to new projects based on the directives of the VP, Client Performance and Chief Revenue Cycle Officer.

Qualifications Required

Experience developing and implementing successful data‑driven action plans spanning multiple facilities resulting in measurable RCM and financial performance improvement

Deep experience performing data‑driven root cause analysis for complex RCM performance issues, synthesizing findings, and presenting results to varying audiences to influence behaviors and drive improved RCM and financial performance improvement

Demonstrated interpersonal, consultative, and relationship management skills used to develop partnerships with executive leaders, key stakeholders, and decision makers

Must possess a comprehensive understanding of RCM principles, processes and performance drivers spanning front, middle and back‑end functions, and a minimum of five (5) years of RCM leadership experience

Bachelor’s degree

Preferred

Deep experience leading teams in an RCM performance improvement leadership capacity with proven, quantifiable results

Demonstrated experience developing teams and processes to achieve top‑level performance for respective RCM functions and performance objectives

Demonstrated experience managing the complexities and nuances of matrix environments to drive alignment, accountability, and performance objectives

Must possess a comprehensive understanding of RCM principles, processes and performance drivers spanning front, middle and back‑end functions, and a minimum of ten (10) years of RCM leadership serving ASC and/or SH facilities

Master’s degree

Up to 25% travel. We will run a Motor Vehicle Registration check on the final candidate.

Compensation

Pay: $108,784 - $173,680 annually. Compensation depends on location, qualifications, and experience.

Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.

Management level positions may be eligible for sign‑on and relocation bonuses.

Benefits

Medical, dental, vision, disability, life, AD&D, and business travel insurance

Manager Time Off – 20 days per year

Discretionary 401k with up to 6% employer match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

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