Area Director (Chicagoland Region)
Cooper's Hawk Winery and Restaurants, Arlington Heights, IL, United States
This role is based in Chicagoland and will require some travel. This role is open due to our expanding growth!
The Area Director coaches, develops and inspires General Managers (GM) to create Community and live the Cooper’s Hawk values. Responsible for the overall region’s success through monthly financial and operational goals. Partners closely with Area Culinary Manager to lead managers, increase sales and build internal relationships. Ensures food and service standards are being always executed. Sets and achieves personal and team developmental goals. Responsible for regional compliance with company policies, safety and labor laws. Focuses on strategy to drive operational excellence and act as a Cooper’s Hawk brand ambassador. Ensures restaurants are maintained in like-new condition; addresses safety issues and sanitation scores in a timely manner.
Compensation range Compensation range is $120,000-140,000 per year plus bonus. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.
What You’ll Get
Incredible Discounts:
Monthly Dining Allowance
50% Dining and Carryout
40% Retail Wine
20% Retail and Private Events
Monthly Complimentary Wine Tasting for Two
Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
Company Matching 401(k) Retirement Savings Plan
Flexible Savings Accounts- Health and Dependent Care
Health Savings Account
Long-Term Disability; Voluntary Short-Term Disability
Basic Life and AD&D Insurance (with option to purchase additional coverage)
Paid Parental Leave
Highly Competitive Pay plus Team Member Incentives & Rewards
Paid Time Off
Milestones Recognition Program
Complimentary Gym Membership in RSC Building
Hybrid Work Week (3 days in office, 2 days remote, depending on role)
Responsibilities
Oversees 4-9 restaurant operations within a region
Holds GMs accountable for the overall success and results of the wine club community
Takes steps to ensure financial metrics are met; analyzes sales and financial reporting and conducts P&L analysis meetings with each GM weekly to respond to negative variances or trends
Manages people and assigned operating systems:
Verifies restaurants are appropriately staffed and training dollars are within budget
Approves salaried management hiring decisions and recommends compensation package
Ensures GMs develop managers to execute their responsibilities and effectively manage departments
Effectively operates computer systems and utilizes technology
Training programs are verified, and service reports (NBA’s, mystery shop and guest service) are reviewed and discussed; operational checklists including safety and sanitation audits are completed and documented
Strategically navigates through challenges that occur in the restaurants; investigates and reports pertinent employee relations information to Human Resources and VP of Operations
Disciplinary action is handled in a timely appropriate manner and fairly and consistently applies; ensures Hot Schedules is being used consistently for documentation and communication with team members
Delegates effectively and communicates concise and important information in the restaurants
Mentors, coaches and develops:
Educates restaurant management on budget and procedures to achieve Wine Club sales target and understand financial tools
Focuses on successful development of GMs and the Management Team by consistently using leadership competencies, IPCs, performance appraisals and succession planning
Represents Cooper’s Hawk vision and values and creates a respectful, positive and professional work environment
Encourages GMs to recognize exceptional service and teamwork; shares best practices on weekly GM calls
Verifies operational decisions are in alignment with company culture and values and challenges managers to find ways to create Community with team members and have fun at work
Ideal Candidate Qualifications
2-4 years of multi-unit management experience in high volume, full-service restaurant or retail industry
Minimum 1 years of experience as a Senior General Manager with Cooper’s Hawk or 5 years of GM experience
Excellent verbal and written communication skills
Ability to read, understand and communicate in English
Demonstrates strong intrapersonal skills and advanced understanding of compliance, risk, employment laws and Company policies
Extensive knowledge of food, safety and service standards
Commitment to creating Community with team members and Guests
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Preferred certifications include ServSafe and state/local licensing requirements
80% travel required
Cooper's Hawk Winery & Restaurants is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's face, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highly of some of the benefits offered to team members; eligibility for certain benefits apply.
#J-18808-Ljbffr
The Area Director coaches, develops and inspires General Managers (GM) to create Community and live the Cooper’s Hawk values. Responsible for the overall region’s success through monthly financial and operational goals. Partners closely with Area Culinary Manager to lead managers, increase sales and build internal relationships. Ensures food and service standards are being always executed. Sets and achieves personal and team developmental goals. Responsible for regional compliance with company policies, safety and labor laws. Focuses on strategy to drive operational excellence and act as a Cooper’s Hawk brand ambassador. Ensures restaurants are maintained in like-new condition; addresses safety issues and sanitation scores in a timely manner.
Compensation range Compensation range is $120,000-140,000 per year plus bonus. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.
What You’ll Get
Incredible Discounts:
Monthly Dining Allowance
50% Dining and Carryout
40% Retail Wine
20% Retail and Private Events
Monthly Complimentary Wine Tasting for Two
Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
Company Matching 401(k) Retirement Savings Plan
Flexible Savings Accounts- Health and Dependent Care
Health Savings Account
Long-Term Disability; Voluntary Short-Term Disability
Basic Life and AD&D Insurance (with option to purchase additional coverage)
Paid Parental Leave
Highly Competitive Pay plus Team Member Incentives & Rewards
Paid Time Off
Milestones Recognition Program
Complimentary Gym Membership in RSC Building
Hybrid Work Week (3 days in office, 2 days remote, depending on role)
Responsibilities
Oversees 4-9 restaurant operations within a region
Holds GMs accountable for the overall success and results of the wine club community
Takes steps to ensure financial metrics are met; analyzes sales and financial reporting and conducts P&L analysis meetings with each GM weekly to respond to negative variances or trends
Manages people and assigned operating systems:
Verifies restaurants are appropriately staffed and training dollars are within budget
Approves salaried management hiring decisions and recommends compensation package
Ensures GMs develop managers to execute their responsibilities and effectively manage departments
Effectively operates computer systems and utilizes technology
Training programs are verified, and service reports (NBA’s, mystery shop and guest service) are reviewed and discussed; operational checklists including safety and sanitation audits are completed and documented
Strategically navigates through challenges that occur in the restaurants; investigates and reports pertinent employee relations information to Human Resources and VP of Operations
Disciplinary action is handled in a timely appropriate manner and fairly and consistently applies; ensures Hot Schedules is being used consistently for documentation and communication with team members
Delegates effectively and communicates concise and important information in the restaurants
Mentors, coaches and develops:
Educates restaurant management on budget and procedures to achieve Wine Club sales target and understand financial tools
Focuses on successful development of GMs and the Management Team by consistently using leadership competencies, IPCs, performance appraisals and succession planning
Represents Cooper’s Hawk vision and values and creates a respectful, positive and professional work environment
Encourages GMs to recognize exceptional service and teamwork; shares best practices on weekly GM calls
Verifies operational decisions are in alignment with company culture and values and challenges managers to find ways to create Community with team members and have fun at work
Ideal Candidate Qualifications
2-4 years of multi-unit management experience in high volume, full-service restaurant or retail industry
Minimum 1 years of experience as a Senior General Manager with Cooper’s Hawk or 5 years of GM experience
Excellent verbal and written communication skills
Ability to read, understand and communicate in English
Demonstrates strong intrapersonal skills and advanced understanding of compliance, risk, employment laws and Company policies
Extensive knowledge of food, safety and service standards
Commitment to creating Community with team members and Guests
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Preferred certifications include ServSafe and state/local licensing requirements
80% travel required
Cooper's Hawk Winery & Restaurants is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's face, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highly of some of the benefits offered to team members; eligibility for certain benefits apply.
#J-18808-Ljbffr