Director Security, Infrastructure and Operations (SI&O)
Guardian Restoration, Denver, CO, United States
Director Security, Infrastructure and Operations (SI&O)
Who We Are:
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first.
Guardian is a high‑growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best‑in‑class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium‑sized businesses while accelerating their growth. We bring deep expertise and a hands‑on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization.
What we need:
Guardian Restoration is looking for a Director, Security, Infrastructure and Operations (SI&O) to lead and strengthen our enterprise security posture, cloud and infrastructure environment, identity and access management, and day‑to‑day IT operations. Reporting to our VP, Systems & Technology, this role is responsible for shaping and advancing security controls, SSO/MFA, onboarding and offboarding governance, MSP performance, and infrastructure reliability across a multi‑location, private‑equity‑backed organization.
The Director, SI&O will help modernize Guardian’s IT operating model by improving lifecycle health, reducing technical debt, strengthening monitoring and patching practices, and building a proactive, metrics‑driven operations culture. This role partners closely with Application Development, Data & Integration, Finance, HR, and Operations leaders to ensure technology controls are practical, scalable, and aligned to business needs.
This role will be successful for someone who balances strategic direction with execution, builds strong teams, and creates predictable, auditable operations in a dynamic environment.
Key Responsibilities
Lead enterprise security strategy, roadmap, and execution.
Lead implementation and adoption of SSO, MFA, conditional access, and security baselines across major systems.
Oversee penetration testing, vulnerability management, and remediation planning.
Ensure alignment with cybersecurity insurance requirements and audit expectations.
Establish incident response and security escalation procedures.
Embed security‑by‑design principles into infrastructure architecture and lifecycle decisions.
Improve visibility through centralized monitoring, logging, and alerting.
Support Zero Trust and segmentation initiatives where infrastructure plays a critical role.
Lead user lifecycle governance, including onboarding, role changes, and offboarding.
Define role‑based access models, group structures, and access standards.
Oversee Microsoft licensing governance, optimization, and cleanup.
Lead Azure, Microsoft 365, and Entra environment health and architecture.
Champion cloud‑first architecture while supporting hybrid requirements.
Establish backup, disaster recovery, patching, monitoring, and lifecycle health standards.
Ensure platforms can scale to support growth and acquisitions.
Build endpoint and device management strategy.
Lead the MSP operating model, including SLAs, escalation paths, and performance management.
Improve reliability by reducing outages, chronic incidents, and technical debt.
Establish KPIs for reliability, security posture, lifecycle health, and service quality.
Build disciplined change management practices aligned with ITIL concepts.
Lead development and ongoing maintenance of IT policies, including security, acceptable use, device, and access policies.
Define, maintain, and reinforce operational standards and documentation.
Lead infrastructure and security budget planning and forecasting.
Maintain visibility into licensing, subscriptions, hardware assets, warranties, and consumption‑based services.
Optimize cost through standardization, rationalization, and vendor management.
Build, lead, and develop infrastructure, security, and operations teams.
Hire, coach, mentor, and develop internal staff and contractors.
Foster a culture that balances hands‑on execution with disciplined planning, operational rigor, and continuous improvement.
Partner closely with Application Development, Data & Integration, Finance, HR, and Operations leaders.
Support acquisition onboarding through standardized infrastructure and security baselines.
Communicate priorities, risks, and progress in clear, business‑focused terms for technical and non‑technical audiences.
Qualifications Required
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience
Significant experience leading IT infrastructure, operations, and security functions in complex environments
Experience leading infrastructure, security, and/or operations teams and developing talent
Experience operating in high‑growth, transformation, or change‑intensive environments
Experience managing external technology partners and service providers, including MSPs
Strong knowledge of the Microsoft ecosystem, including Azure, Microsoft 365, Entra, and Conditional Access
Hands‑on experience with identity and access management, MFA/SSO, and security controls
Experience improving lifecycle health, strengthening operational rigor, and reducing technical debt
Familiarity with ITIL‑based operational practices, including incident, problem, and change management
Preferred
Experience in private‑equity‑backed organizations
Experience building security programs from early‑stage maturity to more standardized operations
Experience supporting multi‑location or field‑based organizations
Familiarity with cybersecurity insurance and audit readiness
Certifications such as CISSP, CISM, ITIL, Microsoft Azure, or similar
Skills that will make you successful
Ability to balance strategic planning with hands‑on execution
Comfort leading through ambiguity and adapting quickly as business priorities evolve
Strong judgment in setting priorities and making risk‑based decisions
Ability to build trust and influence across technical and non‑technical teams
Strong communication skills, including translating technical issues into clear business impact
Experience creating structure, process, and accountability in fast‑growing environments
Ability to assess what should be standardized now versus what can evolve over time
Strong vendor and stakeholder management skills
Commitment to building inclusive, high‑performing teams through coaching, clarity, and collaboration
Continuous improvement mindset with a focus on measurable outcomes
Ability to stay calm, organized, and decisive during incidents or periods of change
Curiosity and learning agility in evolving security and infrastructure environments
Our Core Values
Customer‑First Mindset
– Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.
Do the Right Thing
– Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
Results Matter
– We believe in delivering on our promises and driving outcomes that make a measurable difference.
Total Rewards
Health, Dental, and Vision Insurance
401K Plan with company match
Paid Time Off
Why Join Us? At Guardian Restoration Partners, we are committed to empowering our employees with the resources and opportunities they need to excel. When you join our team, you’ll enjoy:
Competitive Compensation : A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well‑being.
Work‑Life Balance : Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
Collaborative Culture : Be part of a mission‑driven team that values innovation, teamwork, and meaningful impact.
Professional Growth : Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands‑on experience, and have opportunities to shape your role as the company grows.
Compensation Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $180,000 - $200,000 plus bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.
Location Hybrid role – requiring 2-3 days per week in the downtown Denver office.
Equal Opportunity Employer:
At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.
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At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first.
Guardian is a high‑growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best‑in‑class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium‑sized businesses while accelerating their growth. We bring deep expertise and a hands‑on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization.
What we need:
Guardian Restoration is looking for a Director, Security, Infrastructure and Operations (SI&O) to lead and strengthen our enterprise security posture, cloud and infrastructure environment, identity and access management, and day‑to‑day IT operations. Reporting to our VP, Systems & Technology, this role is responsible for shaping and advancing security controls, SSO/MFA, onboarding and offboarding governance, MSP performance, and infrastructure reliability across a multi‑location, private‑equity‑backed organization.
The Director, SI&O will help modernize Guardian’s IT operating model by improving lifecycle health, reducing technical debt, strengthening monitoring and patching practices, and building a proactive, metrics‑driven operations culture. This role partners closely with Application Development, Data & Integration, Finance, HR, and Operations leaders to ensure technology controls are practical, scalable, and aligned to business needs.
This role will be successful for someone who balances strategic direction with execution, builds strong teams, and creates predictable, auditable operations in a dynamic environment.
Key Responsibilities
Lead enterprise security strategy, roadmap, and execution.
Lead implementation and adoption of SSO, MFA, conditional access, and security baselines across major systems.
Oversee penetration testing, vulnerability management, and remediation planning.
Ensure alignment with cybersecurity insurance requirements and audit expectations.
Establish incident response and security escalation procedures.
Embed security‑by‑design principles into infrastructure architecture and lifecycle decisions.
Improve visibility through centralized monitoring, logging, and alerting.
Support Zero Trust and segmentation initiatives where infrastructure plays a critical role.
Lead user lifecycle governance, including onboarding, role changes, and offboarding.
Define role‑based access models, group structures, and access standards.
Oversee Microsoft licensing governance, optimization, and cleanup.
Lead Azure, Microsoft 365, and Entra environment health and architecture.
Champion cloud‑first architecture while supporting hybrid requirements.
Establish backup, disaster recovery, patching, monitoring, and lifecycle health standards.
Ensure platforms can scale to support growth and acquisitions.
Build endpoint and device management strategy.
Lead the MSP operating model, including SLAs, escalation paths, and performance management.
Improve reliability by reducing outages, chronic incidents, and technical debt.
Establish KPIs for reliability, security posture, lifecycle health, and service quality.
Build disciplined change management practices aligned with ITIL concepts.
Lead development and ongoing maintenance of IT policies, including security, acceptable use, device, and access policies.
Define, maintain, and reinforce operational standards and documentation.
Lead infrastructure and security budget planning and forecasting.
Maintain visibility into licensing, subscriptions, hardware assets, warranties, and consumption‑based services.
Optimize cost through standardization, rationalization, and vendor management.
Build, lead, and develop infrastructure, security, and operations teams.
Hire, coach, mentor, and develop internal staff and contractors.
Foster a culture that balances hands‑on execution with disciplined planning, operational rigor, and continuous improvement.
Partner closely with Application Development, Data & Integration, Finance, HR, and Operations leaders.
Support acquisition onboarding through standardized infrastructure and security baselines.
Communicate priorities, risks, and progress in clear, business‑focused terms for technical and non‑technical audiences.
Qualifications Required
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience
Significant experience leading IT infrastructure, operations, and security functions in complex environments
Experience leading infrastructure, security, and/or operations teams and developing talent
Experience operating in high‑growth, transformation, or change‑intensive environments
Experience managing external technology partners and service providers, including MSPs
Strong knowledge of the Microsoft ecosystem, including Azure, Microsoft 365, Entra, and Conditional Access
Hands‑on experience with identity and access management, MFA/SSO, and security controls
Experience improving lifecycle health, strengthening operational rigor, and reducing technical debt
Familiarity with ITIL‑based operational practices, including incident, problem, and change management
Preferred
Experience in private‑equity‑backed organizations
Experience building security programs from early‑stage maturity to more standardized operations
Experience supporting multi‑location or field‑based organizations
Familiarity with cybersecurity insurance and audit readiness
Certifications such as CISSP, CISM, ITIL, Microsoft Azure, or similar
Skills that will make you successful
Ability to balance strategic planning with hands‑on execution
Comfort leading through ambiguity and adapting quickly as business priorities evolve
Strong judgment in setting priorities and making risk‑based decisions
Ability to build trust and influence across technical and non‑technical teams
Strong communication skills, including translating technical issues into clear business impact
Experience creating structure, process, and accountability in fast‑growing environments
Ability to assess what should be standardized now versus what can evolve over time
Strong vendor and stakeholder management skills
Commitment to building inclusive, high‑performing teams through coaching, clarity, and collaboration
Continuous improvement mindset with a focus on measurable outcomes
Ability to stay calm, organized, and decisive during incidents or periods of change
Curiosity and learning agility in evolving security and infrastructure environments
Our Core Values
Customer‑First Mindset
– Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.
Do the Right Thing
– Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
Results Matter
– We believe in delivering on our promises and driving outcomes that make a measurable difference.
Total Rewards
Health, Dental, and Vision Insurance
401K Plan with company match
Paid Time Off
Why Join Us? At Guardian Restoration Partners, we are committed to empowering our employees with the resources and opportunities they need to excel. When you join our team, you’ll enjoy:
Competitive Compensation : A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well‑being.
Work‑Life Balance : Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
Collaborative Culture : Be part of a mission‑driven team that values innovation, teamwork, and meaningful impact.
Professional Growth : Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands‑on experience, and have opportunities to shape your role as the company grows.
Compensation Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $180,000 - $200,000 plus bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.
Location Hybrid role – requiring 2-3 days per week in the downtown Denver office.
Equal Opportunity Employer:
At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.
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