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Research Director - Insights + Analytics, True Global Intelligence

FleishmanHillard, Atlanta, GA, United States


Overview FleishmanHillard, a global integrated public relations agency, is looking for a Research Director to join our True Global Intelligence Team in one of our U.S. locations in a hybrid role. Our True Global Intelligence Practice integrates primary and secondary research methods with communications measurement and data analytics, developing and integrating AI tools and methods across capabilities.

We are looking for a Research Director to help us expand our AI capabilities in an evolving landscape where traditional methodologies and emerging technologies converge. This role requires expertise in established research practices and a demonstrated commitment to integrating AI into research projects, programs, and engagements. The successful candidate will drive strategic research initiatives and position us at the intersection of rigorous research methodology and innovative AI application.

This position will assist in leading analytics and client management for multiple accounts, focusing specifically on how to optimize research programs through integrating or building AI methods that maintain rigor and address client needs. It is a great opportunity for someone who is already experimenting with AI in a range of research and insights use cases, building custom prompts, and genuinely enjoys tinkering with AI platforms.

Responsibilities

Work seamlessly with our team to integrate AI processes and methods in existing research programs, open new opportunities to sell AI processes, and develop new processes to add to our suite of capabilities.

Cultivate strong relationships with clients and cross‑functional internal resources.

Advise clients and senior‑level decision makers with strategic recommendations on how to integrate AI into research programs and demonstrate how this will help achieve account goals.

Ensure established processes are followed and maintain required documentation to deliver results that meet the highest quality standards.

Own all aspects of project execution and elevate issues that impact the timeline or data quality in a timely manner.

Counsel junior‑level staff, oversee deliverables, and provide professional development opportunities.

Assist with development of scopes of work, budget management, and staffing with team leads.

Present research findings to clients in a clear and professional manner, translating data into strategic recommendations.

Qualifications

Ability to join us in a hybrid model of working in‑person in the office weekly in one of our U.S. locations.

7+ years of experience across a broad range of research categories and models; experience in a client‑service capacity is preferred.

Hands‑on experience in AI applications and tools and demonstrated proficiency in integrating and developing AI solutions alongside more traditional research methods.

Experience in secondary research, social listening, landscape analyses, secondary data gathering/synthesis, and insights development.

Business acumen and self‑starter mindset – able to work fluidly with a team and independently; can hear a challenge and propose options and solutions.

Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling.

Strong project‑management skills; capable of setting priorities, meeting deadlines, and managing projects.

Strong written and verbal communication skills with the ability to interact with all levels using both technical and non‑technical verbiage; great at presenting findings to a diverse audience.

Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus.

Bachelor’s degree required.

Equal Opportunity Statement FleishmanHillard is an Equal Opportunity and Affiliated Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, pregnancy, or any other protected class under federal, state or local laws.

Salary & Benefits The anticipated salary range for this position at the Research Director level is $71,000‑$125,000. Medical, dental, vision, 401(k) matching, paid time off and other benefits are available.

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