Associate Escrow Assistant (hybrid)
First American Financial Corp., Warrenville, IL, United States
Associate Escrow Assistant
We are looking to add an Associate Escrow Assistant to our team. In this role you will work in a dynamic, fast‑paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This is a hybrid position working Tuesday and Wednesday in office at 27775 Diehl Rd, Warrenville, IL, and working remote Monday, Thursday and Friday.
What You’ll Do
Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post‑closing
Communicate regularly with customers including answering calls and responding to emails
Interpret various agreements as they relate to escrow closings
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
Previous escrow‑related experience preferred
What We Offer First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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What You’ll Do
Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post‑closing
Communicate regularly with customers including answering calls and responding to emails
Interpret various agreements as they relate to escrow closings
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
Previous escrow‑related experience preferred
What We Offer First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
#J-18808-Ljbffr