Field Sales Consultant, E-Commerce/Retail/OTC Sales – National Accounts
Cardinal Health, Charleston, WV, United States
Job Summary
The eCommerce Consultant is responsible for owning and managing a defined book of business while actively prospecting and developing new customer relationships. This role is accountable for driving revenue growth, customer satisfaction, and long-term partnership value through strategic engagement across the digital healthcare ecosystem.
The Consultant works closely with their customer base to identify growth opportunities, optimize digital purchasing and engagement, and deliver on agreed-upon outcomes. Internally, the role partners cross-functionally with sales, operations, marketing, product, and support teams to ensure customer needs are met and deliverables are achieved.
Through daily customer interactions, the eCommerce Consultant drives the execution and evolution of the eCommerce strategy, fostering adoption, growth, and retention within their assigned customer segment. This role is primarily focused on the digital healthcare space and requires a strong understanding of healthcare environments, digital engagement models, and eCommerce solutions that support patient care and operational efficiency.
Focus areas include driving new business, expanding penetration within existing accounts, and enabling customers to leverage digital tools, data, and platforms to improve outcomes and streamline workflows.
Responsibilities
Own and manage a defined book of business, including customer strategy, retention, and growth
Prospect and acquire new customers within the digital healthcare segment
Serve as the primary point of contact for assigned customers, building trusted advisor relationships
Identify and execute on opportunities to grow revenue through digital solutions and eCommerce capabilities
Collaborate with cross-functional teams to deliver customer solutions and meet performance commitments
Drive customer adoption and optimization of digital platforms, tools, and services
Influence and execute eCommerce strategy through day-to-day customer engagement and insights
Maintain accurate pipeline management, forecasting, and customer documentation
Qualifications
Bachelor’s degree required
Minimum of 4 years of related sales, eCommerce, consulting, or account management experience
Prior experience in healthcare, digital healthcare, or digital commerce environments strongly preferred
Proven ability to manage a book of business and drive both new customer acquisition and account growth
Demonstrated success working cross-functionally to deliver customer outcomes
Ability to travel less than 25% of the time
Proven product or solution knowledge within the relevant business or digital segment
Valid driver’s license
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
Contributes to the development of processes, playbooks, and best practices supporting eCommerce and digital growth
Works on complex projects of large scope involving multiple stakeholders
Develops innovative, customer-centric solutions aligned with organizational objectives
Completes work independently and receives general guidance on new initiatives
Work is reviewed primarily for achievement of objectives and results
May act as a mentor, coach, or resource to less experienced colleagues
Anticipated pay range $121,714 - $156,342 (includes targeted variable pay)
Bonus eligible Yes
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
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The Consultant works closely with their customer base to identify growth opportunities, optimize digital purchasing and engagement, and deliver on agreed-upon outcomes. Internally, the role partners cross-functionally with sales, operations, marketing, product, and support teams to ensure customer needs are met and deliverables are achieved.
Through daily customer interactions, the eCommerce Consultant drives the execution and evolution of the eCommerce strategy, fostering adoption, growth, and retention within their assigned customer segment. This role is primarily focused on the digital healthcare space and requires a strong understanding of healthcare environments, digital engagement models, and eCommerce solutions that support patient care and operational efficiency.
Focus areas include driving new business, expanding penetration within existing accounts, and enabling customers to leverage digital tools, data, and platforms to improve outcomes and streamline workflows.
Responsibilities
Own and manage a defined book of business, including customer strategy, retention, and growth
Prospect and acquire new customers within the digital healthcare segment
Serve as the primary point of contact for assigned customers, building trusted advisor relationships
Identify and execute on opportunities to grow revenue through digital solutions and eCommerce capabilities
Collaborate with cross-functional teams to deliver customer solutions and meet performance commitments
Drive customer adoption and optimization of digital platforms, tools, and services
Influence and execute eCommerce strategy through day-to-day customer engagement and insights
Maintain accurate pipeline management, forecasting, and customer documentation
Qualifications
Bachelor’s degree required
Minimum of 4 years of related sales, eCommerce, consulting, or account management experience
Prior experience in healthcare, digital healthcare, or digital commerce environments strongly preferred
Proven ability to manage a book of business and drive both new customer acquisition and account growth
Demonstrated success working cross-functionally to deliver customer outcomes
Ability to travel less than 25% of the time
Proven product or solution knowledge within the relevant business or digital segment
Valid driver’s license
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
Contributes to the development of processes, playbooks, and best practices supporting eCommerce and digital growth
Works on complex projects of large scope involving multiple stakeholders
Develops innovative, customer-centric solutions aligned with organizational objectives
Completes work independently and receives general guidance on new initiatives
Work is reviewed primarily for achievement of objectives and results
May act as a mentor, coach, or resource to less experienced colleagues
Anticipated pay range $121,714 - $156,342 (includes targeted variable pay)
Bonus eligible Yes
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
#J-18808-Ljbffr