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Personal Insurance Account Manager - Fully Remote

Jonus Group, Pittsfield, MA, United States


Personal Lines Account Manager (Remote/Hybrid)

Job Summary Seeking a dedicated and detail-oriented

Personal Lines Account Manager

to join a team. This role offers the flexibility to work remotely, in a hybrid capacity, or fully in-office, depending on your preference and location. As part of a well-established organization, you will enjoy the benefits of a supportive, technology-driven environment with a close-knit team culture. This position is ideal for a professional with experience in personal lines insurance who is looking to grow their career in a dynamic and collaborative setting.

Compensation Package

Salary Range : $58,000 - $75,000 (commensurate with experience)

Incentives :

20% commission on new business written

10% commission on rounding out accounts

Annual performance bonus

Benefits :

Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Work Arrangement :

Hybrid (1-2 days in the office) or fully remote for candidates in the Northeast region

Responsibilities As a Personal Lines Account Manager, you will:

Manage a portfolio of personal lines insurance accounts, handling all aspects from start to finish ('soup to nuts').

Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.

Quote and process new and renewal business for accounts up to $10,000 in size.

Collaborate with carriers such as Plymouth Rock, MAPFRE, Andover, Vermont Mutual, Concord, Chubb, Pure, Cincinnati, and Travelers.

Utilize software systems including AMS 360 and ImageRight, with a transition to EPIC planned in the near future.

Work closely with the team to achieve departmental goals and contribute to a positive workplace culture.

Qualifications/Requirements

Licensure : Property & Casualty (P&C) license is highly preferred. Candidates without a license must be willing to obtain one within six months of hire.

Experience : 1-3 years of experience in personal lines insurance (open to candidates with captive experience).

Technical Skills : Proficiency in AMS 360 and ImageRight is preferred; familiarity with EPIC is a plus.

Skills : Strong communication, organizational, and problem-solving skills.

Work Ethic : Self-motivated, detail-oriented, and capable of managing multiple tasks efficiently.

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