Customer Service Representative
The Bug Master, Austin, TX, United States
Overview
As a customer service representative, you will interact with clients and our internal team to assist customers with pest control needs. You will answer customer questions, manage schedules, and handle administrative tasks related to day‑to‑day business operations, including customer relations, service notifications, account set‑up and maintenance, and scheduling.
Responsibilities
Answer customer inquiries and provide pest control information.
Manage schedules for service appointments.
Perform administrative tasks for day‑to‑day operations.
Maintain customer accounts, including set‑up, updates, and notifications.
Requirements
Hiring immediately.
Key Skills
Phone skills
Typing skills
Organization skills
Familiarity with common applications such as Outlook and web browsers.
Physical and Mental Demands
Requires constant sitting (67-100%) for long periods of time.
Occasional walking and standing (0-33%).
Frequent use of the telephone and movement around the building (34-66%).
Occasional lifting up to 25 pounds.
Requires corrected vision and hearing to normal range.
Occasional bending and reaching to retrieve file information.
Ability to communicate clearly.
Ability to work in front of a computer monitor and on a keyboard for extended periods of time.
Work from Home Option You may have the option to work from home.
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Responsibilities
Answer customer inquiries and provide pest control information.
Manage schedules for service appointments.
Perform administrative tasks for day‑to‑day operations.
Maintain customer accounts, including set‑up, updates, and notifications.
Requirements
Hiring immediately.
Key Skills
Phone skills
Typing skills
Organization skills
Familiarity with common applications such as Outlook and web browsers.
Physical and Mental Demands
Requires constant sitting (67-100%) for long periods of time.
Occasional walking and standing (0-33%).
Frequent use of the telephone and movement around the building (34-66%).
Occasional lifting up to 25 pounds.
Requires corrected vision and hearing to normal range.
Occasional bending and reaching to retrieve file information.
Ability to communicate clearly.
Ability to work in front of a computer monitor and on a keyboard for extended periods of time.
Work from Home Option You may have the option to work from home.
#J-18808-Ljbffr