Senior Director, Engineering, Platform Infrastructure
Spring Health, New York, NY, United States
Hybrid role based in New York City, 2-3 days per week at 60 Madison Avenue. Candidates must be based in the NYC metro area or relocate independently within 90 days of their start date. Occasional travel will be required for team on‑sites.
Reporting to the SVP of Engineering, you will lead the Platform Infrastructure organization responsible for building and operating the foundational systems that power our mental healthcare platform. Your leadership will directly impact developer productivity, system reliability, and the company’s ability to scale and innovate.
What You’ll Do
Platform Strategy & Architecture: Define and execute the platform infrastructure strategy, evolving cloud‑native distributed systems to ensure scalability, reliability, and strong developer experience through a platform‑as‑a‑product mindset.
Engineering Leadership & Execution: Lead and scale a high‑performing engineering organization, driving predictable delivery, strong execution practices, and cross‑functional alignment across Product, Design, Security, and Data.
Developer Experience & Productivity: Build self‑service platform capabilities and invest in tooling (CI/CD, internal platforms) to improve developer productivity and accelerate time‑to‑market.
Reliability, DevOps & Operational Excellence: Champion DevOps and SRE practices, ensuring high system availability, observability, and continuous improvement in incident management and operational processes.
AI‑Driven Infrastructure & Automation: Leverage AI/ML and automation to enhance infrastructure efficiency, reliability, and proactive operations.
Security, Compliance & Risk Management: Ensure robust security, privacy, and compliance standards through best practices, audits, and risk mitigation strategies.
Vendor & Cost Management: Manage vendor partnerships while driving cost optimization, capacity planning, and efficient resource utilization.
Organizational Leadership & Impact: Contribute to company‑wide leadership initiatives, including workforce planning and organizational design, while defining and tracking key platform success metrics.
What Success Looks Like
Improved developer velocity and satisfaction through best‑in‑class platform infrastructure capabilities.
High system reliability and performance, with clear and measurable service level objectives.
Scalable, secure infrastructure that supports business growth and innovation.
Strong engineering culture centered on ownership, accountability, and continuous improvement.
Effective alignment between platform strategy and company‑wide business goals.
What You’ll Bring
Deep expertise in cloud‑native architectures (AWS, GCP, or Azure), distributed systems, and infrastructure‑as‑code (e.g., Terraform, Kubernetes).
Proven experience leading and scaling platform or infrastructure engineering teams in high‑growth or complex environments.
Strong track record of implementing DevOps, SRE, and platform engineering practices at scale.
Experience building internal platforms and developer tooling that significantly improve productivity and reliability.
Strategic mindset with the ability to balance long‑term vision and hands‑on execution.
Strong cross‑functional leadership and communication skills, with the ability to influence at executive levels.
Experience managing large‑scale systems with high availability, security, and compliance requirements.
Demonstrated ability to drive measurable outcomes (e.g., uptime, deployment frequency, MTTR, cost optimization).
Salary Target base salary range: $230,000 - $288,000 (part of a competitive total rewards package including equity and benefits). Individual pay may vary based on experience, location, internal pay equity, and other relevant business considerations.
Benefits Provided By Spring Health Benefits are subject to individual plan requirements and eligibility criteria.
Health, Dental, Vision benefits start on your first day. Access to One Medical accounts; HSA and FSA plans available; Spring contributing up to $1,000 for HSAs depending on plan type.
Employer‑sponsored 401(k) match up to 2%.
No‑cost visits to Spring Health network of therapists, coaches, and medication management providers for you and dependents.
Competitive paid time off including vacation, sick leave, and company holidays.
Parental leave of 18 weeks for birthing parents and 16 weeks for non‑birthing parents at 6 months tenure.
Access to Noom weight management program tailored to individual needs.
Access to fertility care support through Carrot and $4,000 reimbursement for related expenses.
Access to Wellhub, connecting employees to fitness, mindfulness, nutrition, and sleep resources.
Access to BrightHorizons, offering sponsored child care, backup care, and elder care.
Up to $1,000 Professional Development Reimbursement per year.
$200 per year donation matching to support favorite causes.
Equal Opportunity Employer Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
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Reporting to the SVP of Engineering, you will lead the Platform Infrastructure organization responsible for building and operating the foundational systems that power our mental healthcare platform. Your leadership will directly impact developer productivity, system reliability, and the company’s ability to scale and innovate.
What You’ll Do
Platform Strategy & Architecture: Define and execute the platform infrastructure strategy, evolving cloud‑native distributed systems to ensure scalability, reliability, and strong developer experience through a platform‑as‑a‑product mindset.
Engineering Leadership & Execution: Lead and scale a high‑performing engineering organization, driving predictable delivery, strong execution practices, and cross‑functional alignment across Product, Design, Security, and Data.
Developer Experience & Productivity: Build self‑service platform capabilities and invest in tooling (CI/CD, internal platforms) to improve developer productivity and accelerate time‑to‑market.
Reliability, DevOps & Operational Excellence: Champion DevOps and SRE practices, ensuring high system availability, observability, and continuous improvement in incident management and operational processes.
AI‑Driven Infrastructure & Automation: Leverage AI/ML and automation to enhance infrastructure efficiency, reliability, and proactive operations.
Security, Compliance & Risk Management: Ensure robust security, privacy, and compliance standards through best practices, audits, and risk mitigation strategies.
Vendor & Cost Management: Manage vendor partnerships while driving cost optimization, capacity planning, and efficient resource utilization.
Organizational Leadership & Impact: Contribute to company‑wide leadership initiatives, including workforce planning and organizational design, while defining and tracking key platform success metrics.
What Success Looks Like
Improved developer velocity and satisfaction through best‑in‑class platform infrastructure capabilities.
High system reliability and performance, with clear and measurable service level objectives.
Scalable, secure infrastructure that supports business growth and innovation.
Strong engineering culture centered on ownership, accountability, and continuous improvement.
Effective alignment between platform strategy and company‑wide business goals.
What You’ll Bring
Deep expertise in cloud‑native architectures (AWS, GCP, or Azure), distributed systems, and infrastructure‑as‑code (e.g., Terraform, Kubernetes).
Proven experience leading and scaling platform or infrastructure engineering teams in high‑growth or complex environments.
Strong track record of implementing DevOps, SRE, and platform engineering practices at scale.
Experience building internal platforms and developer tooling that significantly improve productivity and reliability.
Strategic mindset with the ability to balance long‑term vision and hands‑on execution.
Strong cross‑functional leadership and communication skills, with the ability to influence at executive levels.
Experience managing large‑scale systems with high availability, security, and compliance requirements.
Demonstrated ability to drive measurable outcomes (e.g., uptime, deployment frequency, MTTR, cost optimization).
Salary Target base salary range: $230,000 - $288,000 (part of a competitive total rewards package including equity and benefits). Individual pay may vary based on experience, location, internal pay equity, and other relevant business considerations.
Benefits Provided By Spring Health Benefits are subject to individual plan requirements and eligibility criteria.
Health, Dental, Vision benefits start on your first day. Access to One Medical accounts; HSA and FSA plans available; Spring contributing up to $1,000 for HSAs depending on plan type.
Employer‑sponsored 401(k) match up to 2%.
No‑cost visits to Spring Health network of therapists, coaches, and medication management providers for you and dependents.
Competitive paid time off including vacation, sick leave, and company holidays.
Parental leave of 18 weeks for birthing parents and 16 weeks for non‑birthing parents at 6 months tenure.
Access to Noom weight management program tailored to individual needs.
Access to fertility care support through Carrot and $4,000 reimbursement for related expenses.
Access to Wellhub, connecting employees to fitness, mindfulness, nutrition, and sleep resources.
Access to BrightHorizons, offering sponsored child care, backup care, and elder care.
Up to $1,000 Professional Development Reimbursement per year.
$200 per year donation matching to support favorite causes.
Equal Opportunity Employer Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
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