Marketing Expert Services Manager
Aston Carter, Chicago, IL, United States
Marketing Expert Services Manager
A global, science-driven organization is seeking a Marketing Expert Services Manager to own and grow a portfolio of technical and expert service offerings. The role focuses on driving service strategy, new service development, and go-to-market execution to increase revenue and margin across the business. This position involves collaboration with Sales, Operations, and Technical teams to ensure services align with market needs and are effectively positioned.
Responsibilities
Own the marketing strategy and roadmap for a portfolio of expert and technical services.
Identify market trends, customer needs, and competitive dynamics to inform new service development.
Lead new service launches, including planning, internal enablement, and external promotion.
Create and execute B2B marketing campaigns including digital, content, webinars, and trade marketing.
Drive lead generation initiatives and report on key performance metrics.
Act as a project manager for North American and global initiatives.
Coordinate branding, messaging, and marketing collateral across channels.
Partner with Sales and technical stakeholders to increase visibility and adoption of services.
Participate in client meetings, industry events, and trade shows to maintain a strong customer perspective.
Essential Skills
5+ years in B2B marketing, service marketing, or product marketing.
Experience developing and executing marketing strategies for service-based offerings.
Proven project management experience supporting cross-functional initiatives.
Strong analytical skills related to market research and performance metrics.
Additional Skills & Qualifications
MBA or equivalent advanced business education.
Experience in food, science, testing, inspection, certification (TIC), or regulated industries.
Experience in launching new services or solutions within a technical or scientific environment.
Experience in digital marketing, marketing strategy, marketing communications, and marketing campaigns.
Work Environment This role offers high visibility with ownership of a growing service portfolio. It provides the opportunity to influence strategy, innovation, and commercial outcomes with exposure to global stakeholders and markets. The work schedule is from 8 AM to 5 PM, with three days onsite, specifically Monday through Friday.
Job Type & Location This is a Permanent position based out of Chicago, IL.
Pay and Benefits The pay range for this position is $105,000.00 - $115,000.00/yr.
The company offers a competitive and well‑rounded benefits package designed to support both professional growth and personal well‑being.
Health & Well‑Being
Comprehensive medical, dental, and vision coverage
Wellness programs
focused on long‑term health and work‑life balance
Employee assistance and well‑being resources
Financial Security
Competitive base compensation Annual incentive / bonus eligibility (role‑dependent) 401(k) with company match Company‑paid life insurance and disability coverage
Time Off & Flexibility
Paid time off, company holidays, and floating holidays
Hybrid work environment
with flexibility based on role and business needs Support for international and domestic travel as part of career growth
Career Development & Growth
Exposure to global teams, markets, and subject‑matter experts Opportunities to lead new service launches and strategic initiatives Ongoing learning, professional development, and internal mobility Work within a stable, long‑term–oriented organization that invests in people
Purpose‑Driven Culture
Work that directly impacts consumer safety and public health Strong ethical standards and commitment to quality Collaborative, cross‑functional environment rooted in scientific excellence.
Application Deadline This position is anticipated to close on Apr 21, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Reasonable Accommodation If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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Responsibilities
Own the marketing strategy and roadmap for a portfolio of expert and technical services.
Identify market trends, customer needs, and competitive dynamics to inform new service development.
Lead new service launches, including planning, internal enablement, and external promotion.
Create and execute B2B marketing campaigns including digital, content, webinars, and trade marketing.
Drive lead generation initiatives and report on key performance metrics.
Act as a project manager for North American and global initiatives.
Coordinate branding, messaging, and marketing collateral across channels.
Partner with Sales and technical stakeholders to increase visibility and adoption of services.
Participate in client meetings, industry events, and trade shows to maintain a strong customer perspective.
Essential Skills
5+ years in B2B marketing, service marketing, or product marketing.
Experience developing and executing marketing strategies for service-based offerings.
Proven project management experience supporting cross-functional initiatives.
Strong analytical skills related to market research and performance metrics.
Additional Skills & Qualifications
MBA or equivalent advanced business education.
Experience in food, science, testing, inspection, certification (TIC), or regulated industries.
Experience in launching new services or solutions within a technical or scientific environment.
Experience in digital marketing, marketing strategy, marketing communications, and marketing campaigns.
Work Environment This role offers high visibility with ownership of a growing service portfolio. It provides the opportunity to influence strategy, innovation, and commercial outcomes with exposure to global stakeholders and markets. The work schedule is from 8 AM to 5 PM, with three days onsite, specifically Monday through Friday.
Job Type & Location This is a Permanent position based out of Chicago, IL.
Pay and Benefits The pay range for this position is $105,000.00 - $115,000.00/yr.
The company offers a competitive and well‑rounded benefits package designed to support both professional growth and personal well‑being.
Health & Well‑Being
Comprehensive medical, dental, and vision coverage
Wellness programs
focused on long‑term health and work‑life balance
Employee assistance and well‑being resources
Financial Security
Competitive base compensation Annual incentive / bonus eligibility (role‑dependent) 401(k) with company match Company‑paid life insurance and disability coverage
Time Off & Flexibility
Paid time off, company holidays, and floating holidays
Hybrid work environment
with flexibility based on role and business needs Support for international and domestic travel as part of career growth
Career Development & Growth
Exposure to global teams, markets, and subject‑matter experts Opportunities to lead new service launches and strategic initiatives Ongoing learning, professional development, and internal mobility Work within a stable, long‑term–oriented organization that invests in people
Purpose‑Driven Culture
Work that directly impacts consumer safety and public health Strong ethical standards and commitment to quality Collaborative, cross‑functional environment rooted in scientific excellence.
Application Deadline This position is anticipated to close on Apr 21, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Reasonable Accommodation If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
#J-18808-Ljbffr