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Director 3 - Facilities Operations

Carter Support Services, Geneva, NY, United States


Director of Facilities Operations Location: Geneva, New York Industry: Facilities Management / Higher Education Employment Type: Full-Time Experience Level: Director (5+ Years) Relocation Assistance: Available

Position Overview Carter Support Services is seeking a strategic and experienced Director of Facilities Operations to lead large-scale, integrated facilities management (IFM) operations within a complex environment.

This role requires a high-impact leader who can oversee multi‑functional operations, manage significant budgets, and collaborate directly with executive leadership and key stakeholders. The ideal candidate will bring a strong balance of operational excellence, financial acumen, and leadership capability.

Key Responsibilities Facilities & Operations Leadership

Oversee maintenance and operations of building systems including HVAC, electrical, plumbing, and utilities

Lead integrated services including custodial, grounds, and construction operations

Ensure safe, efficient, and compliant facility operations

Financial Management

Manage and oversee an annual operating budget of up to $9M

Drive financial performance through forecasting, cost controls, and optimization strategies

Capital Projects & Construction

Lead construction and capital improvement projects from planning through execution

Ensure projects are delivered on time, within budget, and aligned with operational goals

Executive & Client Engagement

Build and maintain strong relationships with C‑suite stakeholders and key partners

Translate operational and financial data into actionable insights for leadership

Team Leadership & Development

Lead, mentor, and develop cross‑functional teams in a complex environment

Oversee hiring, training, and performance management of staff and leadership teams

Qualifications

Bachelor’s degree or equivalent work experience

Minimum 5 years of management experience leading facilities or operations teams

Minimum 5 years of experience in Integrated Facilities Management (IFM)

Proven experience managing multi‑million‑dollar operating and/or capital budgets

Strong ability to influence and communicate with executive leadership

Experience working in complex environments such as higher education, healthcare, or large campuses preferred

What We’re Looking For

Strategic thinker with strong operational leadership

Financially driven with experience managing large budgets

Strong communicator who can influence at the executive level

Proven leader in facilities, construction, and project management

Ability to thrive in a fast‑paced, complex environment

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