National Accounts Consultant-Employee Benefits
The Standard, Columbia, SC, United States
The next part of your journey is right around the corner — with The Standard.
A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer‑first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high‑performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer‑first commitment. Are you ready to make a difference?
Job Summary Join our team as a National Accounts Manager and play a crucial role in driving premium growth and maximizing customer retention among accounts with over 5,000 lives. You’ll proactively identify and pursue opportunities, acting as a strategic and consultative partner focused on revenue generation and maintaining profitable relationships. In this dynamic position, you’ll lead renewal strategies, analyze customer data and claim trends, and collaborate across divisions—including Sales, Underwriting, Benefits, and Consulting—to deliver tailored solutions. Take charge of root‑cause analysis, customer metrics, strategic account planning, and help drive meeting to secure business and ensure exceptional service. If you thrive in a fast‑paced environment and are passionate about making an impact, this is your chance to excel in a high‑profile role managing complex national accounts.
Responsibilities
Accelerate premium growth and maximize retention of large, profitable customer accounts. Develop and execute innovative strategies to expand your account block, acting as a subject‑matter expert on tools, resources, and in‑force capabilities. Expertise in absence management, statutory regulations, and claims will ensure optimal customer experiences, while your ability to bring the right resources at the right time sets you apart.
Own customer relationships throughout their entire lifecycle—leading renewals, analyzing pricing and claim trends, and delivering tailored solutions that meet service expectations. Strong influence and collaboration across departments drive successful implementation of solutions and exceptional service delivery.
Stay ahead by understanding competitors’ strengths and weaknesses and continuously compete with fresh capabilities. Leverage analytical insights with internal partners to enhance claims service, improve results, and boost satisfaction and retention. Stewardship presentations and clear reporting empower customers and consultants to make informed decisions, from renewing coverages to negotiating performance guarantees.
Manage logistics for impactful sales and customer presentations, keep internal documentation up‑to‑date, and foster strong business relationships at every organizational level.
Skills and Background You’ll Need Education:
A bachelor’s degree is required.
Experience:
Requires 5+ years’ of demonstrated relationship management experience in the group insurance, benefits field.
Required professional licensure or certification:
FLMI, CPDM and/or CEBS preferred.
Life and Disability insurance license for all states within the office’s assigned territory.
Travel:
Employees in this role are eligible for fully remote work (other than for in‑person meetings or other periodic business trips). Occasional travel (such as for planning purposes, team building, or conferences) is required.
Key Behaviors of a Successful Candidate
Engaging Hearts & Minds:
Creates a team identity and builds momentum toward a shared purpose.
Strategic Visioning:
Considers different future scenarios, opportunities and risks to generate operational plans that align with the business unit/function’s strategic vision.
Improvement Mindset:
Continually seeks new ways to create business/customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.
Why Join The Standard? We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of service‑oriented people. When you join The Standard you can expect:
A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches donations to eligible nonprofits and schools
The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.
Salary Range: $110k base salary + commissions and bonus
Learn more about working at The Standard.
Equal Opportunity Statement Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.
The Standard offers a drug‑and alcohol‑free work environment. The following behaviors are prohibited: possession, manufacture, transfer, offer, use or being impaired by an illegal substance on The Standard property or in other cases the company believes might affect operations, safety or reputation of the company. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.
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Job Summary Join our team as a National Accounts Manager and play a crucial role in driving premium growth and maximizing customer retention among accounts with over 5,000 lives. You’ll proactively identify and pursue opportunities, acting as a strategic and consultative partner focused on revenue generation and maintaining profitable relationships. In this dynamic position, you’ll lead renewal strategies, analyze customer data and claim trends, and collaborate across divisions—including Sales, Underwriting, Benefits, and Consulting—to deliver tailored solutions. Take charge of root‑cause analysis, customer metrics, strategic account planning, and help drive meeting to secure business and ensure exceptional service. If you thrive in a fast‑paced environment and are passionate about making an impact, this is your chance to excel in a high‑profile role managing complex national accounts.
Responsibilities
Accelerate premium growth and maximize retention of large, profitable customer accounts. Develop and execute innovative strategies to expand your account block, acting as a subject‑matter expert on tools, resources, and in‑force capabilities. Expertise in absence management, statutory regulations, and claims will ensure optimal customer experiences, while your ability to bring the right resources at the right time sets you apart.
Own customer relationships throughout their entire lifecycle—leading renewals, analyzing pricing and claim trends, and delivering tailored solutions that meet service expectations. Strong influence and collaboration across departments drive successful implementation of solutions and exceptional service delivery.
Stay ahead by understanding competitors’ strengths and weaknesses and continuously compete with fresh capabilities. Leverage analytical insights with internal partners to enhance claims service, improve results, and boost satisfaction and retention. Stewardship presentations and clear reporting empower customers and consultants to make informed decisions, from renewing coverages to negotiating performance guarantees.
Manage logistics for impactful sales and customer presentations, keep internal documentation up‑to‑date, and foster strong business relationships at every organizational level.
Skills and Background You’ll Need Education:
A bachelor’s degree is required.
Experience:
Requires 5+ years’ of demonstrated relationship management experience in the group insurance, benefits field.
Required professional licensure or certification:
FLMI, CPDM and/or CEBS preferred.
Life and Disability insurance license for all states within the office’s assigned territory.
Travel:
Employees in this role are eligible for fully remote work (other than for in‑person meetings or other periodic business trips). Occasional travel (such as for planning purposes, team building, or conferences) is required.
Key Behaviors of a Successful Candidate
Engaging Hearts & Minds:
Creates a team identity and builds momentum toward a shared purpose.
Strategic Visioning:
Considers different future scenarios, opportunities and risks to generate operational plans that align with the business unit/function’s strategic vision.
Improvement Mindset:
Continually seeks new ways to create business/customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.
Why Join The Standard? We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of service‑oriented people. When you join The Standard you can expect:
A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches donations to eligible nonprofits and schools
The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.
Salary Range: $110k base salary + commissions and bonus
Learn more about working at The Standard.
Equal Opportunity Statement Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.
The Standard offers a drug‑and alcohol‑free work environment. The following behaviors are prohibited: possession, manufacture, transfer, offer, use or being impaired by an illegal substance on The Standard property or in other cases the company believes might affect operations, safety or reputation of the company. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.
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