Business Development Community Liaison

Responsibilities Business Development Community Liaison is responsible for consistent execution of outreach initiatives and referral engagement activities to support census growth for Intensive Outpatient Program (IOP) services. Working within established growth strategies and organizational priorities, this role focuses on carrying out defined outreach plans, maintaining referral relationships, and ensuring a strong and reliable presence in the community. The Liaison plays a critical role in translating strategic direction into day‑to‑day field execution and measurable referral activity. This position is designed to maintain a clear emphasis on external engagement and implementation, enabling program leadership to focus on strategy, operations, and clinical oversight. Outreach Execution & Field Activity Execute established outreach plans and territory priorities as directed Conduct consistent in‑person visits with referral partners to maintain visibility and engagement Carry out weekly outreach targets, including meetings, drop‑ins, and follow‑ups Represent the program at community events and professional gatherings as assigned Referral Relationship Support Maintain ongoing contact with existing referral partners to support continued engagement Reinforce program offerings, clinical criteria, and appropriate placement through consistent communication Respond promptly to partner inquiries and facilitate connection to Admissions when appropriate Referral Pipeline Support Support the generation and flow of referrals through consistent outreach activity Collaborate closely with Admissions to ensure timely follow‑up on incoming referrals Track outreach efforts and maintain accurate documentation of referral interactions and outcomes Market Presence Serve as a visible and reliable representative of the program within the community Support expansion into new referral sources as identified through leadership direction Provide feedback from the field to inform ongoing outreach priorities Performance Expectations Consistent completion of weekly outreach activity targets Reliable in‑field presence and partner engagement Contribution to referral volume through sustained outreach efforts Timely documentation and communication with internal teams About Thousand Branches Wellness Thousand Branches Wellness will provide outpatient mental health services including Intensive Outpatient (IOP), Medication Management, and Individual Therapy. A subsidiary of Universal Health Services (UHS), one of the largest and most respected providers of hospital and behavioral healthcare services, Thousand Branches Wellness is seeking an experienced Marketing Manager to support the program and complete community outreach to gain referrals. Benefit Highlights Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short‑term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! Qualifications Bachelor's degree in marketing, business, or a related field required. Ability to follow direction, manage a structured outreach schedule, and execute consistently in a field‑based role 1‑3 years experience in behavioral health, outreach, admissions, or related field Basic understanding of behavioral health levels of care (IOP/PHP preferred) Strong interpersonal and communication skills with the ability to build rapport quickly Preferred Experience Experience in mental health and/or substance use treatment settings Familiarity working with military populations, veterans, or veteran‑serving organizations Existing relationships within the local behavioral health or healthcare community Experience with CRM systems or outreach tracking tools EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. EOE #J-18808-Ljbffr