Solution Architect- Sales Process Architecture
HP, Shenandoah, TX, United States
Job Summary
The Sales Process Architecture Solution Architect partners with HP's Seller Experience & Enablement, IT, Sales, and Analytics teams to design and evolve scalable, intuitive processes and enabling capabilities that improve how sellers work every day. This role focuses on the Lead-to-Opportunity (L2O) lifecycle and the core sales execution operating system, such as, account planning, opportunity planning, pipeline hygiene, and QBR/operating cadence. To ensure processes, tools, and workflows are aligned to seller needs, reduce friction, and increase productivity and consistency across the sales lifecycle.
The Solution Architect translates business strategy and seller pain points into clear business requirements and target operating designs (process, people/roles, and policy). They partner closely with IT and enterprise architects, who own the technical solution architecture, to ensure systems and integrations enable the intended sales motions. The role serves as a verification and consultative point of view across business functions and IT by reviewing designs, validating that requirements are met, surfacing tradeoffs, and helping drive alignment to arrive at the best end-to-end solution.
Key Responsibilities
Sales Process Architecture & Journey Design
Partner with Seller Experience, Sales, Category, and IT teams to understand seller workflows, pain points, and day-in-the-life journeys across roles and routes to market, with emphasis on Lead-to-Opportunity execution.
Translate seller and sales leader needs into standardized sales motions and process designs (e.g., lead qualification, opportunity creation, stage progression, account planning, opportunity planning) that improve clarity, reduce manual effort, and streamline execution.
Define and reinforce an execution operating system by embedding process guardrails, pipeline hygiene expectations, and QBR/operating cadence into seller experiences to balance simplicity, consistency, and scalability.
Solution Design & Systems Integration
Partner with IT to define and deliver process-enabling capabilities across platforms such as CRM, sales engagement/enablement tools, workflow orchestration, and analytics by providing business requirements, process/role/policy designs, and L2O definitions (data, stages, approvals, validations, and downstream impacts) to guide the technical architecture and build.
Collaborate on creating and maintaining functional architecture artifacts (process maps, decision flows, role/RACI, policy guardrails, data definitions, and automation rules) and translate them into user stories, acceptance criteria, and test scenarios. Validate implemented solutions through design reviews, stakeholder walkthroughs, and UAT to ensure the delivered experience meets business intent.
Cross
-Functional Leadership & Influence
Act as a trusted business process and operating-cadence advisor to Seller Experience leaders and cross-functional partners, clearly communicating intent, requirements, tradeoffs, and expected outcomes.
Facilitate alignment across business functions and IT to ensure requirements, process/people/policy designs, and technical implementations converge into a cohesive end-to-end seller experience.
Present process designs, requirements, and solution options to leadership, including decision points and tradeoffs; review proposed IT designs to verify business outcomes, usability, and data integrity are achieved.
Transformation, Adoption & Governance
Contribute to Seller Experience transformation programs by defining business process standards and operating cadence, and by validating that new capabilities are designed for adoption, scale, and long-term sustainability.
Support change-management efforts by partnering with enablement and operations teams to define readiness criteria, training inputs, and adoption measures; support UAT and post-launch feedback loops to confirm solutions work as intended and to drive iterative improvements.
Participate in design governance and platform roadmap discussions related to seller tools and experiences, representing business requirements and verifying alignment to agreed process, policy, data, and measurement standards.
Education & Experience Recommended
Bachelor's or Graduate degree in Business, Engineering, Information Technology, Computer Science, or related discipline; or equivalent professional experience.
Typically 7-10 years of experience in sales operations/process design, seller enablement, business systems analysis, product ownership, or solution consulting within a global organization, with demonstrated partnership with IT teams delivering CRM and sales execution capabilities.
Knowledge & Skills
Sales Process Architecture & Operating Cadence
Lead-to-Opportunity (L2O) Process Design (lead qualification, routing, acceptance, creation)
Account Planning & Territory/Portfolio Strategy Enablement
Opportunity Planning, Stage Governance, and Pipeline Hygiene
QBR / Operating Cadence Design, KPI Definition, and Performance Insights
CRM Data Quality, Required Fields, and Measurement (conceptual understanding)
Technology Enablement (Partnering with IT)
CRM & Sales Enablement Platforms (functional expertise; ability to translate needs into requirements)
Requirements Elicitation & User Story Writing (including acceptance criteria)
Process-to-System Traceability (process maps to data, fields, workflows, and reporting)
Solution Verification & Testing Collaboration (UAT planning, test scenarios, defect triage)
Data Quality, Controls, and Compliance Awareness (partnering with security/privacy as needed)
Professional & Cross-Org Skills
Executive Communication & Influence
Customer (Seller) Centricity
Systems Thinking
Learning Agility & Digital Fluency
Results Orientation & Ownership
Impact & Scope
Improves seller productivity, forecast accuracy, and operating rigor by shaping how core sales processes and seller experiences are designed, enabled, and adopted.
Influences global sales execution processes, governance, and enabling platforms used across regions, businesses, and sales roles.
Operates within complex, multi-system environments requiring coordination across Sales, Sales Operations, IT, Product, Enablement, and Analytics teams.
Complexity
Solves high-complexity process and architecture challenges that span multiple platforms, stakeholders, and seller personas, while standardizing sales motions across routes to market.
Requires balancing operating rigor, data quality, technical constraints, user experience, scalability, and enterprise standards in process and solution design.
Disclaimer
This job description outlines the general nature and level of work performed in this role and is not intended to be an exhaustive list of responsibilities or qualifications. Responsibilities may evolve based on business needs.
Salary:
The on-target earnings (OTE) range for this role is $140,650 to $207,450 USD
annually with a 80%/20% (salary/incentive) mix. There are additional
opportunities for pay in the form of bonuses and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/])
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Sales Process Architecture Solution Architect partners with HP's Seller Experience & Enablement, IT, Sales, and Analytics teams to design and evolve scalable, intuitive processes and enabling capabilities that improve how sellers work every day. This role focuses on the Lead-to-Opportunity (L2O) lifecycle and the core sales execution operating system, such as, account planning, opportunity planning, pipeline hygiene, and QBR/operating cadence. To ensure processes, tools, and workflows are aligned to seller needs, reduce friction, and increase productivity and consistency across the sales lifecycle.
The Solution Architect translates business strategy and seller pain points into clear business requirements and target operating designs (process, people/roles, and policy). They partner closely with IT and enterprise architects, who own the technical solution architecture, to ensure systems and integrations enable the intended sales motions. The role serves as a verification and consultative point of view across business functions and IT by reviewing designs, validating that requirements are met, surfacing tradeoffs, and helping drive alignment to arrive at the best end-to-end solution.
Key Responsibilities
Sales Process Architecture & Journey Design
Partner with Seller Experience, Sales, Category, and IT teams to understand seller workflows, pain points, and day-in-the-life journeys across roles and routes to market, with emphasis on Lead-to-Opportunity execution.
Translate seller and sales leader needs into standardized sales motions and process designs (e.g., lead qualification, opportunity creation, stage progression, account planning, opportunity planning) that improve clarity, reduce manual effort, and streamline execution.
Define and reinforce an execution operating system by embedding process guardrails, pipeline hygiene expectations, and QBR/operating cadence into seller experiences to balance simplicity, consistency, and scalability.
Solution Design & Systems Integration
Partner with IT to define and deliver process-enabling capabilities across platforms such as CRM, sales engagement/enablement tools, workflow orchestration, and analytics by providing business requirements, process/role/policy designs, and L2O definitions (data, stages, approvals, validations, and downstream impacts) to guide the technical architecture and build.
Collaborate on creating and maintaining functional architecture artifacts (process maps, decision flows, role/RACI, policy guardrails, data definitions, and automation rules) and translate them into user stories, acceptance criteria, and test scenarios. Validate implemented solutions through design reviews, stakeholder walkthroughs, and UAT to ensure the delivered experience meets business intent.
Cross
-Functional Leadership & Influence
Act as a trusted business process and operating-cadence advisor to Seller Experience leaders and cross-functional partners, clearly communicating intent, requirements, tradeoffs, and expected outcomes.
Facilitate alignment across business functions and IT to ensure requirements, process/people/policy designs, and technical implementations converge into a cohesive end-to-end seller experience.
Present process designs, requirements, and solution options to leadership, including decision points and tradeoffs; review proposed IT designs to verify business outcomes, usability, and data integrity are achieved.
Transformation, Adoption & Governance
Contribute to Seller Experience transformation programs by defining business process standards and operating cadence, and by validating that new capabilities are designed for adoption, scale, and long-term sustainability.
Support change-management efforts by partnering with enablement and operations teams to define readiness criteria, training inputs, and adoption measures; support UAT and post-launch feedback loops to confirm solutions work as intended and to drive iterative improvements.
Participate in design governance and platform roadmap discussions related to seller tools and experiences, representing business requirements and verifying alignment to agreed process, policy, data, and measurement standards.
Education & Experience Recommended
Bachelor's or Graduate degree in Business, Engineering, Information Technology, Computer Science, or related discipline; or equivalent professional experience.
Typically 7-10 years of experience in sales operations/process design, seller enablement, business systems analysis, product ownership, or solution consulting within a global organization, with demonstrated partnership with IT teams delivering CRM and sales execution capabilities.
Knowledge & Skills
Sales Process Architecture & Operating Cadence
Lead-to-Opportunity (L2O) Process Design (lead qualification, routing, acceptance, creation)
Account Planning & Territory/Portfolio Strategy Enablement
Opportunity Planning, Stage Governance, and Pipeline Hygiene
QBR / Operating Cadence Design, KPI Definition, and Performance Insights
CRM Data Quality, Required Fields, and Measurement (conceptual understanding)
Technology Enablement (Partnering with IT)
CRM & Sales Enablement Platforms (functional expertise; ability to translate needs into requirements)
Requirements Elicitation & User Story Writing (including acceptance criteria)
Process-to-System Traceability (process maps to data, fields, workflows, and reporting)
Solution Verification & Testing Collaboration (UAT planning, test scenarios, defect triage)
Data Quality, Controls, and Compliance Awareness (partnering with security/privacy as needed)
Professional & Cross-Org Skills
Executive Communication & Influence
Customer (Seller) Centricity
Systems Thinking
Learning Agility & Digital Fluency
Results Orientation & Ownership
Impact & Scope
Improves seller productivity, forecast accuracy, and operating rigor by shaping how core sales processes and seller experiences are designed, enabled, and adopted.
Influences global sales execution processes, governance, and enabling platforms used across regions, businesses, and sales roles.
Operates within complex, multi-system environments requiring coordination across Sales, Sales Operations, IT, Product, Enablement, and Analytics teams.
Complexity
Solves high-complexity process and architecture challenges that span multiple platforms, stakeholders, and seller personas, while standardizing sales motions across routes to market.
Requires balancing operating rigor, data quality, technical constraints, user experience, scalability, and enterprise standards in process and solution design.
Disclaimer
This job description outlines the general nature and level of work performed in this role and is not intended to be an exhaustive list of responsibilities or qualifications. Responsibilities may evolve based on business needs.
Salary:
The on-target earnings (OTE) range for this role is $140,650 to $207,450 USD
annually with a 80%/20% (salary/incentive) mix. There are additional
opportunities for pay in the form of bonuses and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/])
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.